Hello - 

I'm using an iPad as a controller and an Intel Nuc i7 running Windows 11 to manage a Room. I'm using a Logitech Screen Share to make an in-room PC shareable.

I ran into a new error message today, but was unable to record it verbatim. 

When I tapped "Share Content", the touch panel displayed an error something along the lines of:

unable to share, try restarting your computer

After I restarted my Nuc, everything came back up and I was able to share as expected. 

Has this happened to anyone else?

Thanks,

Shawn

I'm using a Logitech Roommate to run my main conference room and our company uses both Zoom and Teams meetings. Although my Roommate is running the right App Version and  I have enabled Support Third Party Interoperability with Zoom I'm not seeing the join button. All my calendar integration settings appear to be correct.

Any suggestions?

I have a Zoom Room set up with a windows 10 machine, and am using an iPad as a Zoom Rooms controller. They are both on the same Wi-Fi network, with port 9090 enabled in the router as well as on the Windows 10 machine, but they still aren't able to see each other. Even with them both being on the same network, the Controller says that they have different IP addresses, which from what I have read on another post may be the issue, but I've tried all the fixes. What should I do? 

I preassigned candidates into 7 breakout rooms.  It all worked as it should.  After a breakout room session, candidates were recalled back to the main meeting.  When I opened the breakout rooms again, about half of the candidates became unassigned so I had to manually assign everyone again.  Sometimes the breakout rooms were opened and everyone was assigned a room but about 4 occasions, when I opened the rooms, many had automatically lost their assignated room.  Any ideas why this happened?  Was it Zoom?  Thank you.  Karen.

I've downloaded & installed the latest version of Zoom for Ubuntu (5.15.5) several times, but as soon as I try to start it, it crashes.  It does this so fast that I don't get the chance to read the error message because the window disappears.  I had recently upgraded to this version, the previous one worked without a problem.  I'm using Ubuntu 22.04.

We just changed out our Poly TC8 tap and now the Interop buttons (Google Meet, Teams, Webex) are no longer showing on the tap. I checked the settings in Zoom web and they are still enabled. I rebooted the tap and still nothing except the 3 main Zoom buttons, New Meeting, Join, Share Content. The software version are different. But we don't want to upgrade the version because we bricked the first one we upgraded and had to send that back. The current version on the new tap without the Interop buttons is 3.12.0-210716. The tap with the newer version is 4.1.0-211230.

Is it because the versions are different?

Sidney

Hello, we've been having iPad Mini 5/6s ZDM migration issues lately. We've been doing it globally on several sites until we've ran into a problem. When doing the ZDM migrate the zoom app is not automatically installed to the iPad when it should have. Is there a certain limit that our team is hitting?. We've been doing loads of enrollments too. Could that be an issue that could be effecting zoom? We haven't had this problem until just now. Is there any insight to this.

We've also tried connected the device to ZDM using device management but that still doesn't help. 

Thank you 

We have 4 x Zoom Rooms 

Zoom Room Controller run's on iPad. 3 out of the 4 work fine. These 3 are all running 16.* IOS, however one of them was updated to IOS 17, and this Zoom ROom Controller is not working.

Every time we try to edit settings, for example the microphone or speakers, the Zoom Room Controller app crashes on the iPad and then restarts straight away.

Because of this we are unable to change the microphone settings and the zoom room is not useable.

Has anyone experienced this issue? and knows a fix?

Thanks

Hi, I have a problem. Today I installed a Green Screen in order to get a better and more professional outlook. 

But..... When I tick the box: "I have a Green Screen"  it's not looking good. If I use it without ticking the box, it looks a little better but I have no advantage of my green screen... The first one is with I have a Greenscreen, the second without... Can you help me? 

Cheers Dries