Zoom Rooms and Workspaces
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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

About Zoom Room's Intelligent Director feature

Please ask if this processor [Intel ® Core ™ Ultra 7 Processor 155H (24M cache, up to 4.80 GHz)] supports Zoom Room's Intelligent Director function

How to connect zoom to Polycom System

Dear Zoom, I want to connect zoom with polycom system. Did have guide line or videos sample how to connect.

Thanks

Low bandwidth network is detected for Zoom Room

One of my Zoom Rooms generates a "Low bandwidth network is detected" warning message and email almost every time I start a meeting. I've done a bunch of speed tests and never seen less than 200 MBps up or down and often MUCH higher. While there are t... Show more

One of my Zoom Rooms generates a "Low bandwidth network is detected" warning message and email almost every time I start a meeting.

 

I've done a bunch of speed tests and never seen less than 200 MBps up or down and often MUCH higher. While there are two 4k cameras, the Zoom software is running on an i7-10700k PC so there should be plenty of processing power. I've checked network firewall logs and don't see anything getting blocked that shouldn't.

 

I haven't noticed any performance problems, but the messages are annoying.

 

None of my other Zoom rooms do this, but they are single camera.

 

How does Zoom determine that bandwidth is a problem? Are there any diagnostic tools?


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Feature request - refresh HTML page button confirmation

See attached file. When in a call, the button to refresh the HTML page and the button to exit Room Controls are dangerously close. If an end user presses the refresh button during a meeting the refresh occurs causing an unacceptable disruption to the... Show more

See attached file. When in a call, the button to refresh the HTML page and the button to exit Room Controls are dangerously close. If an end user presses the refresh button during a meeting the refresh occurs causing an unacceptable disruption to the meeting experience. Please add a confirmation page allowing the user to back out if the refresh button is hit in error. Better yet add the refresh button to the Zoom portal since it does not appear to have any needed end user interaction. This is preventing the adoption of Crestron controls for Zoom in Micron's environment and preventing Level 3 from providing this capability to our other customers. Please feel free to contact me if additional information is needed.


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Scheduling Meetings on Zoom Rooms to also reflect on Workspace Reservation

We plan to fully use Zoom Rooms in the future and are curious if Scheduling Meetings on the Rooms (via the web) would reflect on Workspace Reservations. Our team typically schedules meetings via Admin < User Management < Users < searching for a dedic... Show more

We plan to fully use Zoom Rooms in the future and are curious if Scheduling Meetings on the Rooms (via the web) would reflect on Workspace Reservations. Our team typically schedules meetings via Admin < User Management < Users < searching for a dedicated account (Zoom Rooms in this case) < Schedule Meeting.

I have attempted this in which the meeting does show up in the physical room itself but does not showcase on the reservation page; the map states it's still open and available. On another note, we don't have Integrated Calendars for the rooms. We use the default Zoom Calendar Service that's generated per room, which looks like a mess of characters and numbers ending with our domain name.

 

Do we need to use an Integrated Calendar or is there a way around using what we already have except the meetings reflect via the web and the workspace reservations?


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No audio in third-party

We are using zoom rooms with MS Teams meeting and participants cannot hear us when using the latest version 6.0.6 

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Poly X52 Zoom Room - Dual Display Local Content

We have a Zoom Room with a Poly X52 and TC10 controller. Our org uses roaming profiles and we have a PC running through the X52. Anyone can log into the PC and bring their desktop to the PC. When we are not on a Zoom call, we can share the PC content... Show more

We have a Zoom Room with a Poly X52 and TC10 controller.  Our org uses roaming profiles and we have a PC running through the X52.  Anyone can log into the PC and bring their desktop to the PC.  When we are not on a Zoom call, we can share the PC content to the room display using the share content button on the TC10.  When on a live Zoom video call, the share content button puts the content into the meeting for all participants.  

 

There are times when we need to be on a meeting and see content from the PC, but we don't want the PC content shared into the Zoom meeting.  There are also other times where having the dual monitor experience with shared content on 1 screen and participants on the other would be nice too.  If we ran dual monitors off of the X52, could we see local content from the PC not shared into a live call or does running it through the X52 Zoom Room automatically share content into the video meeting regardless?  I cannot find good documentation that would provide an answer.


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Audio and camera not working when starting Teams meeting on Zoom Room

Hello, We have multiple Zoom Rooms in place, configured with a Logitech Rally Bar Mini and a Logitech TAP IP.Sometimes our users need to start a MS Teams meeting via this Zoom Room, we have this configured the right way and it used to work great for ... Show more

Hello,

 

We have multiple Zoom Rooms in place, configured with a Logitech Rally Bar Mini and a Logitech TAP IP.

Sometimes our users need to start a MS Teams meeting via this Zoom Room, we have this configured the right way and it used to work great for a while, but now out of no where when users join a MS Teams meeting from the Zoom Rooms the audio is not working and when trying to mute/unmute yourself you receive the error message on the TAP IP that the request to unmute failed.

Does anyone here happen to know how to fix this issue? 


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Unable to unmute Teams Meeting from Zoom Controller

Hello, We currently have an issue where we are running Teams meetings in the Zoom Rooms. It is mostly working fine, but we have this issue where if a meeting is muted for an amount of time, you are unable to unmute the meeting from the Zoom Room Cont... Show more

Hello,

 

We currently have an issue where we are running Teams meetings in the Zoom Rooms. It is mostly working fine, but we have this issue where if a meeting is muted for an amount of time, you are unable to unmute the meeting from the Zoom Room Controller.

If you're having a meeting, you can mute and unmute if it is for sure periods of time, but anything longer than a couple of minutes, and we're unable to unmute the meeting.

This is be a Teams vs Zoom thing where we are just going to have to live with it?


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Microsoft Teams on Zoom Rooms

Hi,I want to know why we have issues launching Microsoft Teams on Zoom Rooms. The Video isn't working correctly and we experienced problems with the connectivity while connecting to meetings. Zoom Rooms is installed on Rally Bar and Tap IP and when w... Show more

Hi,

I want to know why we have issues launching Microsoft Teams on Zoom Rooms. The Video isn't working correctly and we experienced problems with the connectivity while connecting to meetings. Zoom Rooms is installed on Rally Bar and Tap IP and when we launched Teams Rooms we didn't notice any problems with the network, so we are pretty sure there is a problem with Zoom Application. Let us know what we can do about it. 

Best Regards


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