Hello,

It would be good to have some integration with ServiceNow to allow users to open a ticket directly from the Zoom Room controller. We could have some pre-define fields that users can select to open a ticket + a text field that user can describe the issue. Then, an automation of ServiceNow side can be done via webhook to dispatch ticket to proper team based on item selected by the user.

Hello,

It would be nice if it's possible to change the police of the characters displayed on Zoom Rooms.

For example, if we want to use a company police with certain color codes.

Also, able to allow the police change on scheduling display for room name because we might have room name long enough that it doesn't look good on the scheduling display.

Best regards,

Hello everyone,

I work at a company that has 12 meeting rooms. Each meeting room has a Windows TV and a Tablet. With the Tablet, I can manage the room and start a new meeting with a button. Every room has a display name. For instance, the name of the first room is "ZION 1". Also, when I start a new meeting from the Tablet, I can see the host. In all the rooms, the host is "ZION x", where x is the number of the room.

However, I have encountered a problem with one room. One of the rooms shows the name of my manager and sends an email to my manager, which it should not do.

As an admin in the Zoom portal, I need help with this issue.

Thanks, and have a good day.

Hi all, 

We have a Zoom Room that is functioning normally on a PC imaged with a dedicated Windows kiosk (Win 10). 

The in-room controller is a Crestron TS-1070 and works normally in all aspects except it does not list upcoming meetings. It is currently operating on Zoom Rooms v5.16.5 (2354).

When I check the virtual controller on the Zoom Rooms admin portal, I can see upcoming meetings listed as expected. This was replicated with an iPad using the Zoom Rooms controller app. 

It appears for some reason, the dedicated hardware controller just won't touch the M365 calendar resource.

Has anyone else experienced this issue before?

TIA for any insight,

Immy

I have the following code for a SONY Projector in the device profile but need the command for a Panasonic Projector.

"id": "sony_projector",
"name": "Sony Projector",
"methods": [
{
"id": "power",
"name": "Power",
"command": "\\x02\\x0A\\x53\\x4F\\x4E\\x59\\x00\\x01\\x30\\x02\\x00\\x0%",

Hello,

When I arrived in the morning, I found my room displaying the following error message: "log.zoom.us FG200E4Q17903857 error code 6." I couldn't find any explanation for this error. I discovered some updates for the room version, and upon checking the device, I realized it was working in 32-bit. I upgraded it to 64-bit, and when I tested it on my personal PC, the error message did not appear. Can someone explain what this error is?

Thank you.

Is there a way that I can place my participant's window at the top of the screen instead of side-to-side or at the bottom? Most people's video cams are located at the top of their monitor. By placing my customer's window at the top of the screen near the video cam, eye-to-eye contact is maintained and appears more realistic. Nothing worse than a salesperson not looking you in the eye when talking to you. If I am looking at them at the bottom of the screen while talking to them, it appears as though I'm not looking at them at all. 

Any thoughts???

Does anyone know how to change the background image of the screen that says "Tap Controller to Start?" The default is a shot of the Golden Gate bridge in the clouds. We've manage to change the display for Digital Signage but when there's a call starting, it changes to this image, which we'd like to change. Can't figure it out!

here is an image: https://postimg.cc/TKzXmcxn  

Thanks in advance!