Teams app just spinning when trying to connect fro...

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so recently i noticed that when i try to connect to a teams meeting from one of my zoom rooms on a poly x50. will not connect it gets stuck on connecting and never goes any further.

my work around has been to use the sip address for the teams meeting.

on a tc8 touch pad

1. hit the down arrow under new meeting

2. select sip/h323

3.enter sip address for the teams meeting or the H323 address

this connects right away.

all my devices are running (5.17.5(2521) for the tc8) & 5.17.7(5) for the poly studio x50

poly software is 4.1.3-394009

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!