Our boardroom Zoom Rooms system has been automatically updated to version 6.0.7 (4157) , 64bit. Since then, far end participants are unable to hear the people in the boardroom. We have a Crestron professional AV system with Zoom Rooms installed on Windows PC appliance (NUC). I had to manually downgrade to version 5.17.9 (3926) as downgrading from device management from Zoom portal does not have this version.

I opened a ticket with support (request # TS1273108), but they are just useless, so hoping can find a solution here.

We have been using DTEN Me boards for a few years now but lately they have become quite unreliable eg disconnecting microphones and cameras at random times. After much too-ing and fro-ing DTEN are saying that this is a feature to avoid having the turn the board off for updates or something. As we teach using them for many hours at a time this is not ideal. There don't seem to be any real alternatives though? Can anyone suggest something as an alternative to a DTEN Me board? We're super frustrated!

Hi! Sorry, I'm new to this community (forgive me if it's been already asked but I couldn't find a thread).

The person I work for has a zoom workplace pro account. We hold meetings with about 100 people. I looked and it said her account could have two devices logged in with that one account. I would like to be able to use her account with her on the call as well (since my zoom workplace pro is holding another meeting without me at the same time).  It would be much easier that trying to log in with an old account of mine that I keep having to jump through hoops to log into from since I never use it but when I have a mtg conflict. Thanks for any assistance or links that could answer my question. 🙏🏾

We have a Logitech Rally Bar connected to two LG TV monitors. Since the last Zoom software update on the Rally Bar, the second display is misaligned and smaller than the full screen size.

Zoom is set as the primary provider for the Rally Bar, but we also have Teams and Google Meet configured. When using Teams or Meet, the second display works perfectly, suggesting to us that the Zoom software is the source of of the issue. The primary (screen 1) is a 1080p LG monitor, and the second (screen 2) is a 4K LG monitor. Everything worked perfectly up until the last Zoom software update a few weeks ago.

You can see the display here: https://imgur.com/a/51dRrPM

We're reaching out to you today for our client, who is currently using Lifesize for video conferencing solutions in their meeting rooms. They are interested in exploring the possibility of transitioning to Zoom Rooms.

We understand that Reqwest offers expertise in both Zoom Rooms and Lifesize, and we would appreciate your help in comparing the two platforms to help our client make an informed decision.

Specifically, we are interested in information on the following aspects:

• Feature Comparison: A detailed comparison of core features offered by both Zoom Rooms and Lifesize, highlighting key functionalities relevant to video conferencing needs. This could include aspects like screen sharing, whiteboarding, recording capabilities, and security features.
• Cost Analysis: An estimated cost comparison for transitioning from Lifesize to Zoom Rooms. This could include potential savings or increased costs associated with hardware, software licenses, and ongoing support.
• Migration Process: Information on the migration process involved in switching from Lifesize to Zoom Rooms. This could include details on data transfer, hardware compatibility, and user training requirements.

Additionally, we would like to understand the following:

• Benefits of Zoom Rooms: Highlighting the key advantages of transitioning to Zoom Rooms, particularly for organizations currently using Lifesize.
• Considerations for Our Client: Any specific considerations or potential challenges our client might face during the transition process, considering their current Lifesize setup.

We believe Zoom Rooms might offer a more user-friendly interface and potentially lower costs compared to Lifesize. However, we want to ensure a smooth transition and choose the platform that best suits our client's needs.

We would be grateful if you could provide us with detailed information on the above points. Additionally, if there are any resources or case studies available showcasing successful transitions from Lifesize to Zoom Rooms, we would be happy to review them.

Hi All - I'm running the Dell Optiplex PC that comes pre-installed with Windows 10 IoT and the Zoom Rooms software pre-installed. My enterprise IT team is asking if they can install our existing Windows A/V and use SCCM/Intune to manage it, like a regular Windows 10 PC? Are we able to escape out of the Zoom Rooms interface and get to the regular Windows desktop? If so, I can't see why they can't install this and we just set back to Zoom Rooms to auto-login again? Thoughts? Anyone get asked this by there IT teams? Thanks!