Hi all,

Since the latest Zoom Rooms update with one particular Poly setup in our organization, the Poly bar shows a "This room is not available" error after getting connected. 

The Poly bar is connected by a Poly touch panel, which occasionally (also since the update) show error 5003: "Configure your Zoom Rooms on the Zoom web portal and try again" or "Cannot connect to Zoom Rooms".

The strange thing is that, all of our certs are valid and the Zoom web portal shows the Room as online. Everything is up-to-date, so we aren't sure what the problem is. We've also ensured that the switch that the Poly bar and touch panel are connected to is not stuck behind a VLAN that requires manual MAC registration, so it is connected directly to the Internet.

Another strange thing, is after a random number of power cycles of the whole unit, the touch panel will connect to the Zoom Rooms app where you can create a new meeting, join one, etc but the Poly bar will show the same "This room is unavailable" error on the screen. In this state, we are able to connect to a meeting, whether its joining one or creating/hosting one. After the meeting is ended, the screen returns to the error page.

We've reviewed logs from the Poly bar and found nothing significant, and we're running out of ideas.

Are we missing something?

Hello,

I have Zoom Room apps runnning on Windows devices in French.  The Windows display language is set to French, and the Zoom Room app largely displays everything in French with this one exception.  When I launch an Instant Meeting from a NEAT pad (also french), and then close the meeting, the title of the scheduled meeting in the Zoom Room app is still "Instant Meeting".  Is there a language setting to modify this?

Hello,

Client A is already in the space and Client B is moving in soon.

I have been supporting Client A who has 3 Zoom Rooms with Logitech Rallybars. They are looking to sublease half of the office to Client B. 

Client A would like to share the Zoom Rooms with Client B

Both organizations use Google Workspace. 

Is there a way to allow both organizations to book out the conference room's? 

How can you share Zoom Rooms in a shared space?

Hi Community, 

We have a Cisco Room Kit with Room OS and having a lot of trouble getting the Zoom Connector API to function.

We have the required CRC license, API downloaded and installed and appears connected to the correct Cisco device IP but when we join an external Zoom meeting, it still requires a pairing code to be inputted, due to the host not having a CRC license) which to my understanding, the Room API Connector is meant to accommodate. 

Your help is greatly appreciated to anyone that can assist.

Regards

hi all,

I'm trying to test calendar integration I have a test email, which I want to assign to a test poly x30 I have a tc8 which is for control and a tc10 connected, 

so it be able to book the unit via calendar and workspace to show on the tc10, is there a document on this, or if any one got any advice 

paddy

I have a large number of Zoom rooms, several of which have a scheduling display outside (Neat Pad or similar).

A couple of these are lecture theatres and we'd like something larger which will show the upcoming meetings within the room (at the moment, administrative staff stick bits of paper on to doors which looks messy and is very 1997). We have a large screen on the wall that's powered by a standard PC. I've tried installing Zoom Rooms on this, to set it up as a scheduling display, but this option isn't available. Is this something which is solely available on the tablet version ~ is there any workaround that others have used?

Cheers -