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calendar integration error with exchange 2013

Con11
Newcomer
Newcomer

try to setup the calendar integration with exchange 2013,following the step from the link .

https://support.zoom.us/hc/en-us/articles/203847339-Setting-Up-Zoom-Rooms-with-Exchange-2013-2016

but keep showing error "cannot connect to exchange server",

all connection was tested with Microsoft remote connectivity analyzer and successful connect, don't know what the problem is. 

any suggestion? 

5 REPLIES 5

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Con11, as you were following along with the steps. Before implementing the Calendar Integration with Echange 2013, did you meet all Prerequisites?

  • Exchange 2013, 2016, or 2019
  • An admin account for Exchange
  • Access to your Exchange Admin Center (EAC)
  • The ability to create and manage calendars for rooms
  • The ability to create a new Exchange user
  • Your network, including firewalls and proxies, must allow traffic to outlook.office365.com.
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RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Con11, just checking in on my reply and if you were still experiencing a 'cannot connect to exchange server' error?

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

I'm sure this thread is dead, but I'm having the same issue with Exchange 2013. I do meet all the requirements. 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @rpmagic,

Welcome to the Zoom Community! We're glad to have you here.

Kindly reintegrate your Exchange 2013 and double-check the steps outlined in this article.

Please let us know if this solves your concern or if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

zamen_92
Newcomer
Newcomer

Hi Guys, 

I want to ask you if it possible to integrate our company directory (all enterprise contact)  for all the users in the company with one manipulation.

 

Best regards.