Zoom Rooms and Workspaces
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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

zoom rooms and subaccounts

Hello, I have created several zoom sub-accounts for better licensing within the organization. I would like my zoom rooms already created within the master account to appear in the sub-accounts. Do you know if it can be done?

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Creating a meeting in a room by id

I create meetings for users using the APIPOST /users/{userId}/meetingsand everything works fine.BUT! I can't find information how I can add this event to the screen in my zoom room (add meeting for room)I only found information abouthttps://api.zoom.... Show more

I create meetings for users using the API
POST /users/{userId}/meetings
and everything works fine.
BUT! I can't find information how I can add this event to the screen in my zoom room (add meeting for room)


I only found information about
https://api.zoom.us/v2/rooms/{roomId}/meetings
But this only works with the outdated JWT authorisation.

Please help!


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Zoom Rooms as a phone, what are the rates?

So I just noticed recently that our Zoom Room controller could make outgoing calls (we also have Zoom Phones setup). I looked at the dashboard in the Phones System Management->Users & Rooms->Zoom Rooms and the package assigned to it is "Zoom Room Com... Show more

So I just noticed recently that our Zoom Room controller could make outgoing calls (we also have Zoom Phones setup). I looked at the dashboard in the Phones System Management->Users & Rooms->Zoom Rooms and the package assigned to it is "Zoom Room Common Area" which says we can do extension to extension calling, metered outbound calls and basic phone features. But I can't google-foo my way to find what the outgoing calling rate is for this package. Does anyone know the link? BTW I am in Australia so AUD please.

Regards

Damien


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Transfer to App when entering breakout room

When entering a product support zoom workplace, I get transferred to a breakout room to meet with a support team member. I'm staying in the Zoom Workplace environment instead of being transferred to my Zoom app. This is needed so I can share my scree... Show more

When entering a product support  zoom workplace, I get transferred to a breakout room to meet with a support team member.  I'm staying in the Zoom Workplace environment instead of being transferred to my Zoom app.  This is needed so I can share my screen.  They say it is a setting in my setup.  What is the setting and where do I find it to enable my automatic transfer to my Zoom app when entering a breakout room?  


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zoom admin portal changing company domain name

We are changing out company domain name, are there any Zoom admin portal knowledge articles or steps to do this?  All user log in accounts will change, not finding any information on this.

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Zoom Rooms Month Subscription Issues

Hi all, I am seeking a little clarification as I have been stuck on an issue since MarchI have a Zoom Business account with 10 licenses that I use for my organisation.Back in March 2024, we wanted to try some production tools using Zoom Rooms. We sub... Show more

Hi all,

 

I am seeking a little clarification as I have been stuck on an issue since March

I have a Zoom Business account with 10 licenses that I use for my organisation.


Back in March 2024, we wanted to try some production tools using Zoom Rooms. We subscribed for the monthly Zoom Room plan. Thinking that it was a monthly plan and not an annual plan, we thought we could cancel it once our event was done.

When we submitted our request to cancel the subscription, we were told by the renewals manager that we are unable to cancel the monthly plan as the Zoom Room was purchased with our Zoom Business account and therefore we had to continue the monthly subscription until our Zoom Business subscription ends.

I find this pretty strange as to why it's called a monthly subscription, but you're forced to continue the subscription for a whole year.

Here's the most disappointing thing...

Our Zoom Business license just got renewed for another year and the Zoom Rooms monthly subscription has also been auto-renewed till 2025.

 

It is insane because I am having to pay a monthly subscription for 1 year and the renewals manager is not letting me cancel or even change to an annual subscription.

 

I cannot reach out to anybody in Zoom to confirm this and I'm seeking help from the community to advise what I can do.


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Recovering a recording after powercut

I was recording a group session to my computer yesterday afternoon when there was a power cut and I lost connectivity. When I was able to access the folder later it shows a Zoom icon with the words "double_click_to_convert_01.zoom". When I do this it... Show more

I was recording a group session to my computer yesterday afternoon when there was a power cut and I lost connectivity.  When I was able to access the folder later it shows a Zoom icon with the words "double_click_to_convert_01.zoom".  When I do this it it opens a "Converting meeting recording" but it does not start.  Perhaps the sudden shut down of the power cut has corrupted the file.  Does anyone have a suggestion on how I might recover the recording?  DMA001


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Providing a community space on line, creating co-hosts and enabling all participants to screenshare

I have set up a recurring meeting for a community of mine to meet regularly weeklyI have set it so the participants can join whether or not the host has started the meetingThe system will not let me set up co hosts in the set up - why not?I also can'... Show more

I have set up a recurring meeting for a community of mine to meet regularly weekly
I have set it so the participants can join whether or not the host has started the meeting
The system will not let me set up co hosts in the set up - why not?
I also can't seem to be able to allow screen sharing for all participants except when I join the meeting as well
I don't join every meeting - I have co-hosts which as I said - I can't set up ...

What can I do - I can't make myself available every week ...


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Video recording on last meeting

There was a recording downloading and I save to my desktop as I always to but today the recording was about a second long and did not record the whole two hour meeting. I need that recording. 

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About open lecture setting

I am conducting a lecture training through ZOOM irregularly, and I want to allow only designated attendees to log in (I cannot collect ZOOM ID). I want to use the ZOOM survey function in the training to create a test paper and have it administered. #... Show more

I am conducting a lecture training through ZOOM irregularly, and I want to allow only designated attendees to log in (I cannot collect ZOOM ID). I want to use the ZOOM survey function in the training to create a test paper and have it administered.

 

# Is it possible to restrict users when logging into Zoom?
Ex) After entering a password, only the people set below can enter by accurately entering their number and name.
241024SJN
241025SIH
241026SIE
241027SIR

 

Let's take an example with a detailed process.

1. When 30 people who applied for the course are accepted,
2. A zoom room with a limit of 30 people is opened,

3. The administrator registers 30 test numbers (or names, specific data),

4. When entering, if you are not the number,

Where can I find a way to set it so that entry is not possible?


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