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Room Controls for USB-to-Serial adapter

Hello, I'm writing a JSON file for room controls and can't seem to find any documentation around sending commands via USB-to-Serial adapter. I did, however, see that this capability was added in a past update so it should be possible.I know that my U...

Zoom room using teams

Having an issue where using Teams on the zoom rooms disconnects while trying to join meetings. This does not happen to everyone. When my manager creates a team meeting or i do, we can connect to Teams in the zoom room. However when others create a me...

Zoom Room "Failed to start local share!" error

We have a zoom room that gives us the "Failed to start local share!" error when users try to hit the button "Share Content" on a Logitech TAP IP. If they start the meeting, hit share content, then they can proceed to share content like normal, but I ...

Notifications wont go away once marked as read

When I clear a notification, or press mark all as read, net time I open Zoom the same notification shows up as unread. It's an invite to a meeting for 13 days ago and hasn't gone since. Other notifications get cleared, its only this one that shows as...

Resolved! setting up Zoom Room background for all room

I added a permanent Zoom room background, but now I don't remember how I did it, and I need to remove it. Can someone please assist me with how?I really appreciate any help you can provide.Mick

Update available prompt won't actually update

Since version 6.2.0 the popup that prompts to install a newly available update on OSX doesn't actually allow updates. The "Update" button doesn't do anything

Resolved! Zoom Room Controller - Microphone - Source - Disable, HDMI (USB Capture HDMI)

Hello, The microphone is not working in the Zoom room due to t the Microphone - Source is set to HDMI (USB Capture HDMI) The other options are NOTavailable to designate the Micorphone to the source. We use the logitech meet up in the zomm room Thank ...

Resolved! Co-host settings

Hello, I am trying to find out if there is a way for co-hosts to set others in the meeting as co-hosts. Thanks for the support!

Video recording on last meeting

There was a recording downloading and I save to my desktop as I always to but today the recording was about a second long and did not record the whole two hour meeting. I need that recording.

Resolved! Logitech RoomMate volume adjustment

Hi all, We have a meeting room that uses a TesiraForte X 800 DSP for audio, and Logitech RoomMate including Tap IP for utilizing Zoom Rooms. All of these devices run on the latest firmware. Fault: One day from nowhere, we're not able to adjust the vo...

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Room Controls for USB-to-Serial adapter

Zoom room using teams

Zoom Room "Failed to start local share!" error

Notifications wont go away once marked as read

Resolved! setting up Zoom Room background for all room

Update available prompt won't actually update

Resolved! Zoom Room Controller - Microphone - Source - Disable, HDMI (USB Capture HDMI)

Resolved! Co-host settings

Video recording on last meeting

Resolved! Logitech RoomMate volume adjustment

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Business Services

What are Zoom Rooms and Workspaces?

Room Controls for USB-to-Serial adapter

Zoom room using teams

Zoom Room "Failed to start local share!" error

Notifications wont go away once marked as read

Resolved! setting up Zoom Room background for all room

Update available prompt won't actually update

Resolved! Zoom Room Controller - Microphone - Source - Disable, HDMI (USB Capture HDMI)

Resolved! Co-host settings

Video recording on last meeting

Resolved! Logitech RoomMate volume adjustment

Community Champion Program