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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Consumer Android Room Control App not connecting permanently

ndasusers
Newcomer
Newcomer

I've installed latest downloadable app for Android to an android touch panel and I can connect it to the zoom room using the pairing code after I log in to zoom. But this Android panel should not require users to log in. We need the panel to connect with the pairing code.
I log in to zoom with admin account and when I try to choose a location, there is an error similar to "Version 5.4... cannot select..." or similar.
This is unexpected since the running app version is more like 10.17...
Is there a reason the downloadable app will not allow permanent pairing like by entering the key for the room rather than the pairing code?
In the past I linked an iPad to the room and it remained regisered all the time.
I wondered if there is a flag to launch the controller in a mode that is not user dependent on the android tablets.
Thanks for any advice.

1 REPLY 1

ndasusers
Newcomer
Newcomer

That confused everyone and zoom tech support could not explain it. The problem was the device was too small so zoom app decided it was a phone belonging to a personal user or just not able to display the interface to zoom liking and would not load in a way to allow permanent room control.