I have a few Crestron UC-C100-Z conferencing systems that I manage. They are fairly simple setups with a couple of Aver cameras and a Crestron Airmedia setup for screen sharing.

For the most part they have done exactly what they were designed to do.

Unfortunately, I have one of the units that is exhibiting some issues after power failure. We have our Zoom Room on this unit set up to always use Gallery View. After a power outage, we are finding that it will intermittently switch to Thumbnail view, then back to Gallery. This takes place over a fraction of a second.

Changing any of the view settings will cause this behavior to pause for around 10 minutes, then it will come back.

Every component of the system has been restarted and there has been no change in this behavior. The last time this happened it seemed to resolve itself after a day or two, but our current issues have persisted for most of a week. This is distracting to those using the system and something I would like to remedy. 

i can successful to make a reservation for hotdesk, and i can setup the hotdesk on workspace and show reserved,

but i want to use QR code to check in and get error message  " Workspace reservation item is unavailable, please make a new reservation."

Hi, I need help to add all of my personal zoom contacts to the Zoom Room contacts list so they are avilable to anyone using the meeting rooms. We use Zoom's Newat conferance equiment in our office for our meeting rooms and we want all of our company's email acounts to be selectable on the Neat control pad. All the contacts are displaying under my personal contacts but they are not visable on the rooms contact list. I tried t oadd them all indervidualy as user's instead but when everyone recived an email to join, when they followed the link it said they connot join becasue we already have a zoom room licance and we will need to delete the licance first before they can join and they get it again after? is this rearly the only way? All I want is for my staff to be able to be invited to zoom's from the control pads without having to type out there email addresses each time. any help with this would be appreciated

After reviewing my recordings, I've noticed my participants (and host) seem to be disappearing when I enter screen share mode. It'll start out with a normal gallery view and then suddenly everyone vanishes. I'm currently using Zoom workplace in the basic version and have tried just about every setting that seems logical.

Does anyone know the way to solve this?

Hi

I host a Zoom meeting on a MacBook Pro 10.5.2.

I am seeking clarification on the following points (taken from Zoom article “Send messages to participants in the Waiting Room”).



“1. As the meeting host, click Chat*


2 Click the dropdown next to To:
 (Name)


3. Click Everyone (in Waiting Room).**


4. Enter and send your chat message to the Waiting Room.


Once the message has been sent, the participants in the Waiting Room will see the message on the Waiting Room screen:”


Three simple Questions 😄 …..

*Is it ONLY THE MEETING HOST(rather than the co-host) that can send a message to participants in the Waiting? Y/N


**Does the Host message disappear once those particular participants in the Waiting Room are admitted to the meeting? Y/N

And
Can the participants in the Waiting Room respond to the Host message from the Waiting Room? Y/N


Thank you very much in advance.

We've been having problems with our zoom room dell computers. They're running win11 with a kiosk user and uses a Dell 24" touchscreen as the controller. The problem is that every now and then (especially in our more frequently used rooms) the computers crash for no apparent reason. The touchscreen freezes and does not accept input, we can't remotely connect to the computer and we cannot plug in a keyboard to troubleshoot. The computer is dead. Right now our sollution is to physically restart the computer, which is not a viable option at this point.

My question is if someone else out there is having the same problem and if you have found any solution?

I have a ticket with zoom support but I wanted to see if the community has some information regarding this that I cannot seem to find or have heard of.


Thank you!