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What are Zoom Rooms and Workspaces?

Zoom Rooms are modern workspaces that enable in-person and remote participants to interact in real-time in a hybrid setting. Explore the Zoom Community's Recent Activity below to join the Rooms and Workspaces conversation and connect with other members. If you're still looking for support, browse our Zoom Rooms and Workspaces support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Resolved! Room is not available

Hi, I recently added a bluetooth mic/speaker to our zoom room, and it works just fine. However, the room is telling me it is not available, the issue being:"Standalone Bluetooth microphone may cause poor audio quality. Non-Bluetooth microphone is rec... Show more

Hi,

 

I recently added a bluetooth mic/speaker to our zoom room, and it works just fine.  However, the room is telling me it is not available, the issue being:

"Standalone Bluetooth microphone may cause poor audio quality.  Non-Bluetooth microphone is recommended, but integreated Bluetooth speaker can be used"

 

That said, i can launch a meeting just fine from the controller, and everything works after that.  How can i clear this error message so it doesn't scare our users off?

 

Thanks in advance


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reply-icon Latest Reply - 

"this room is not available"

Model:G7500Hardware Version: 7Software Version: 4.3.0-406188 Zoom RoomsCurrent Version:6.1.2.5202 all of a sudden one of my rooms has "this room is not available" message on the screen. It can make calls just fine but it's freaking out my users anywa... Show more
Model:G7500
Hardware Version: 7
Software Version: 4.3.0-406188
 
Zoom Rooms
Current Version:
6.1.2.5202
 
all of a sudden one of my rooms has "this room is not available" message on the screen. It can make calls just fine but it's freaking out my users 
 
anyway, I can get rid of this message on this system? 

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Resolved! Restrict Scheduling of Room

Our institution is new to Zoom Rooms, and we were wondering if there's a way to restrict which users can/cannot reserve the room when scheduling.

reply-icon Latest Reply - 

Zoom Rooms Month Subscription Issues

Hi all, I am seeking a little clarification as I have been stuck on an issue since MarchI have a Zoom Business account with 10 licenses that I use for my organisation.Back in March 2024, we wanted to try some production tools using Zoom Rooms. We sub... Show more

Hi all,

 

I am seeking a little clarification as I have been stuck on an issue since March

I have a Zoom Business account with 10 licenses that I use for my organisation.


Back in March 2024, we wanted to try some production tools using Zoom Rooms. We subscribed for the monthly Zoom Room plan. Thinking that it was a monthly plan and not an annual plan, we thought we could cancel it once our event was done.

When we submitted our request to cancel the subscription, we were told by the renewals manager that we are unable to cancel the monthly plan as the Zoom Room was purchased with our Zoom Business account and therefore we had to continue the monthly subscription until our Zoom Business subscription ends.

I find this pretty strange as to why it's called a monthly subscription, but you're forced to continue the subscription for a whole year.

Here's the most disappointing thing...

Our Zoom Business license just got renewed for another year and the Zoom Rooms monthly subscription has also been auto-renewed till 2025.

 

It is insane because I am having to pay a monthly subscription for 1 year and the renewals manager is not letting me cancel or even change to an annual subscription.

 

I cannot reach out to anybody in Zoom to confirm this and I'm seeking help from the community to advise what I can do.


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Host Question

I set up a meeting for someone with thier Zoom room link that has always worked fine. This particular meeting it said "waiting for the host to start the meeting" although he is the host using his own link. Aside from him potentially being under a dif... Show more

I set up a meeting for someone with thier Zoom room link that has always worked fine. This particular meeting it said "waiting for the host to start the meeting" although he is the host using his own link. Aside from him potentially being under a different 'user' or email, what could make this happen all of a sudden? He has a waiting room enabled and that has not caused this before. Trying to trouble shoot to now how to fix this!


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Unable to share screen in Zoom Web App

Good day, We use Wolfvision Cynaps in our classrooms. The systems leverage the Zoom Web App (Web RTC) to connect to Zoom. It has worked fine for the last 2 years (for the most part). Today, I noticed that the "Share Screen" option is gone. Not Good. ... Show more

Good day,

 

We use Wolfvision Cynaps in our classrooms.  The systems leverage the Zoom Web App (Web RTC) to connect to Zoom. It has worked fine for the last 2 years (for the most part).  Today, I noticed that the "Share Screen" option is gone.  Not Good. I tried using the web-client on my desktop computer as well and saw the same thing.  I think this is a global issue. Anyone else seeing this?

 

Regards.


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reply-icon Latest Reply - 

Resolved! Room controllers can't connect to room PCs with multiple Ethernet interfaces.

Starting yesterday, in every room of mine where the room PC has multiple Ethernet interfaces, the room controller iPad can no longer connect to the room PC.My room PCs mostly have two network interfaces. One standard network with internet access and ... Show more

Starting yesterday, in every room of mine where the room PC has multiple Ethernet interfaces, the room controller iPad can no longer connect to the room PC.

My room PCs mostly have two network interfaces. One standard network with internet access and one local room network to control any display, projectors, etc. The room controller iPads are on the standard network. On the local network the room PC's IP address is 192.168.1.1. It appears as if the Zoom controllers (iPads) are trying to connect to the wrong IP (192.168.1.1) and failing.

Is anyone else seeing this? I've opened a ticket, but the only suggestion was to reboot the iPad.


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reply-icon Latest Reply - 

Resolved! Zoom rooms license explain

It says "Up to 10 room controllers" in the Zoom Rooms productBut I've been using it for so long, now I want to buy it back for my schoolIf I have 4 locations in 4 different districts, I want to use zoom room to install to Desktop PC for each location... Show more

It says "Up to 10 room controllers" in the Zoom Rooms product

But I've been using it for so long, now I want to buy it back for my school

If I have 4 locations in 4 different districts, I want to use zoom room to install to Desktop PC for each location

So I only need to buy 1 Zoom Rooms license and 1 Zoom Pro license (Because I have to buy it before buying Zoom Room), right?

 


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reply-icon Latest Reply - 

Zoom Room - External Audio Doesn't Pass in Teams

Hi All, AV Integrator but installed a Logitech Zoom TAP NUC PC runs Zoom Natively When the client runs a meeting in Zoom, all is fine (same for Google Meets)When doing a Teams call via Zoom NUC (so joining a Teams call from the Logitech TAP), the Cei... Show more

Hi All, 

 

AV Integrator but installed a Logitech Zoom TAP 

NUC PC runs Zoom Natively 

When the client runs a meeting in Zoom, all is fine (same for Google Meets)

When doing a Teams call via Zoom NUC (so joining a Teams call from the Logitech TAP), the Ceiling Mic Audio doesn't pass through (so teh far end can't hear anything)

 

I have tested Mic to DSP (metering and can hear it), DSP to NUC (via USB, working)

 

Is there a setting within Zoom admin portal that our global client needs to change?

 

DSP - Core Nano 

Ceiling Mic - Shure MXA910

UC - Logitech TAP IP with Intel NUC 

AVoverIP - QSYS NV Series 

 

Thanks!


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Your Zoom Rooms status has changed: Selected speaker has disconnected.

Good morning. I have several ZOOM ROOMS that show me this error about the speaker. They are rooms with different computers and different speakers. Does anyone have any idea what the problem might be?

reply-icon Latest Reply - 

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