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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Notifications wont go away once marked as read

Ibrauheem
Newcomer
Newcomer

When I clear a notification, or press mark all as read, net time I open Zoom the same notification shows up as unread. It's an invite to a meeting for 13 days ago and hasn't gone since. Other notifications get cleared, its only this one that shows as unread once Zoom is re-launched.

8 REPLIES 8

tcollinsoff
Newcomer
Newcomer

If you go to appdata>roaming>zoom and delete the data file, it should reset the desktop app. You may need to kill the Zoom processes in task manager to delete it. 

ZoomUser1707
Newcomer
Newcomer

I have been having this same issue. 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello there,

I'm sorry for the inconvenience and the late response.

This issue has been recognized by our technical team and is currently being worked on.

We do not have an estimated time when it will be fixed, but we will update you on this thread once we have the information.

For now, thank you for your patience and understanding.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello there,

We received an updated that the issue should be fixed with the October 18th release.

Thank you for your patience.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

This issue is still happening and hasnt been resolved. Im on version 6.2.3 of Zoom Workspace. 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @colter,

I have tried this on the version 6.2.4 (40678) and it is now working properly. Kindly update to the latest version and let us know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

This is still happening on 6.2.6 

colter
Newcomer
Newcomer

.