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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

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Is it possible to add Account Name in contact/lead search bar in Salesforce Zoom Phone Widget?

ivan_suslov
Newcomer
Newcomer

To have Account Name in contact/lead search bar in Salesforce Zoom Phone Widget will be helpful when there are duplicate records assigned to different accounts.

 

 

2 REPLIES 2

IP-Man
Community Champion | Employee
Community Champion | Employee

@ivan_suslov 

 

You might find the answer to your question in our KB article found in Zoom support site

 

-- https://support.zoom.us/hc/en-us/articles/4418700795917-Configuring-Zoom-Phone-in-Salesforce

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

 

-IPMan

Cheers!

AndreyKim
Newcomer
Newcomer

@ivan_suslov Did you find any solution for this issue?