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Wrong Company address

When I first set up Zoom Phone, I entered the wrong company address.This has been fixed as the main site. I'd like to fix this but I can't find where to do so. Also, when setting address for emergency call, only some countries could be selected(I wan...

Click to call within desktop Outlook contacts

Is anyone successfully using click to call within the desktop version of Outlook to dial contacts with Zoom phone? I have the Zoom Outlook Plugin v5.17.0 installed. That added the "Schedule a Meeting" buttons but right clicking on a contact and selec...

Resolved! Unsyncing Personal iPhone Contacts and Call History from Zoom Phone Mobile App

Hi All, I searched the forum and support section but didn't see a post on this particular problem. I have an iPhone and I use Zoom phones desktop and mobile app for work. When I set up the phone system I accidentally synced my call history and contac...

Is it Possible to Disable Emergency Location or Notice on per user basis

Here is the scenario. I remote from DC. My main office is in Atlanta. I am logged into zoom on both. Why? I am glad you asked, I use Microsoft RDP on a mac and unfortunately when doing a zoom meeting there is not VDI for Mac's to work with Microsoft ...

Phones Won't Resync after registered

Has anyone had issues with phones not resyncing from Zoom portal, but are registered? It seems firewall related but based on the logs I'm not seeing anything be blocked.

Resolved! zoom phone incoming call

Hello I setup zoom phone, when I call from the zoom phone app I can make outgoing calls. When I call my zoom number from an outside number, it automatically goes to voicemail. I've noticed in the backend there's an company number and an extension. In...

Zoom phone widget in salesforce no longer showing live calls

Hi, we're using the Zoom app for salesforce, version, 3.30, and live calls are not showing on zoom phone widget in Salesforce any longer. It only shows the number, but one is unable to log a call live or even end the call from the phone widget. Endin...

Park Call Failed, please try again

Once after calling Medicare phone number, if we type "*" & "Any Numbers" as an response for IVR prompts for example (2*46*212*) getting an error stating "Park Call Failed, please try again". Any ways to fix this issue?

how to make agent aware of number the caller dialed

Hi there,I was wondering if there was a way to make an agent in a call queue aware of the number the caller dialed. For example, if we have landing pages with different numbers attached to an auto receptionist with an IVR into a call queue, I would l...

802.1x Authentication for Physical Phones

Before I try to reinvent the wheel on our network; Curious if anyone has experience with doing 802.1x authentication for physical phones on their network.We currently use ClearPass with device profiling, and are looking to implement 802.1x on the phy...

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Wrong Company address

Click to call within desktop Outlook contacts

Resolved! Unsyncing Personal iPhone Contacts and Call History from Zoom Phone Mobile App

Is it Possible to Disable Emergency Location or Notice on per user basis

Phones Won't Resync after registered

Resolved! zoom phone incoming call

Zoom phone widget in salesforce no longer showing live calls

Park Call Failed, please try again

how to make agent aware of number the caller dialed

802.1x Authentication for Physical Phones

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Resolved! Unsyncing Personal iPhone Contacts and Call History from Zoom Phone Mobile App

Resolved! zoom phone incoming call

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