Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
When I try to set my Zoom Phone system, I am able to select the area code and available phone numbers but when I go to complete the setup it displays the error message "unable o order main company number". Has anyone experienced this previosly?
Show less
Is there no way to put a subnet mask either /xx or full mask with 255.x.x.x. to tie an IP to a site for e911?
both methods fail when I try. any tricks I am missing?
thanks
It appears that when checking voicemail using a desk phone (Poly VVX 450 in this case) the system does not mention time or date of when the voicemail message was left. Is it possible to change this for it to be played back to the user so they know when the voicemail message was left? Time and Date is available in the email as well as the Zoom app, but not when calling the voicemail system.
Show less
Zoom's exporting unassigned numbers by default puts in 3 spaces before the phone number. Why is that? if I need to copy/past this info, having the spaces is going to be a problem. how do you guys get around this. I really don't feel like having to write excel formulas to remove the spaces. other option, open in notepad++, remove space and quote and then open in excel, but why? Does Zoom need these 3 spaces if i want to put these numbers into a CSV to assign numbers to extensions, or assign numbers to users?
Show less
Hello, we have the Problem on new Macs (M1) with Ventura that the call history is not reloaded automatically. I need to shut down Zoom and start it again, then the History will be updated. Is this just on our side or is this a known issue? Thanks Stephan
Show less
Is there a way to set our internal phones/extensions to allow to call each other outside normal business hours? Once our normal business hours end, we are unable to call each other.
Can a call made from a WhatsApp client be received and answered through the Zoom client? Is the Zoom and WhatsApp interoperability available?
Hi, Our missed calls log and call history is not being updated for up to weeks sometimes, this makes it very hard for us as a team to call back missed calls or to reliablily look up past calls/who picked up. Anyone have the same issue and know how to resolve it? Thanks.
Show less
I have a main Corp site Corp-Main, with several sub-sites, corp-fl, corp-ny. Each sub-site "almost" has the same settings for users vm, hold music etc as the Corp-Main. I want all sites to have same settings as Corp-main. If I move Corp-FL into Corp-Main, will Corp-FL take on all the setting that Corp-Main has?
Show less
Hi there, I have a user that is having issue with her zoom phone app. On the mac desktop app, after a couple of minutes on zoom phone, the call doesn't actually drop, but you can't hear her, and she would put herself on hold for a few seconds and then she eventually is able to be heard. This doesn't effect her android zoom phone app while she's on wifi as well. Both apps are updated. Was wondering any other troubleshooting steps I can do other than nuke her laptop?
Show less
