Inbound Zoom calss go straight to voicemail | Community
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Newcomer
February 3, 2022
Question

Inbound Zoom calss go straight to voicemail

  • February 3, 2022
  • 1 reply
  • 0 views

Hello:

 

On both my iPhone and my Mac, incoming Zoom calls do not ring and instead go directly to voicemail. This just started about a month ago. I do not think anything has changed except for Zoom upgrades. Any thoughts from the group?

 

Thank you.

    1 reply

    FORE-Craig
    Specialist
    Specialist
    February 3, 2022

    Hi AJ,

     

    Have you checked the Admin > Phone System Management > Auto Receptionist & your Personal >Phone - Business Hours and Call Handling on the Zoom web portal?

     

    Craig