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Inbound Zoom calss go straight to voicemail

AJMac25
Newcomer
Newcomer

‎2022-02-03 11:20 AM

Hello:

 

On both my iPhone and my Mac, incoming Zoom calls do not ring and instead go directly to voicemail. This just started about a month ago. I do not think anything has changed except for Zoom upgrades. Any thoughts from the group?

 

Thank you.

0 Likes
1 REPLY 1

FORE-Craig
Expert
Expert

‎2022-02-03 11:30 AM

Hi AJ,

 

Have you checked the Admin > Phone System Management > Auto Receptionist & your Personal >Phone - Business Hours and Call Handling on the Zoom web portal?

 

Craig

Craig