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Muffler · 2022-02-04 01:28 AM

HelpWe can't make outbound calls this morning, internally or externally - and external calls can't reach the auto-attend.Desktop, mobile and Poly deskphones all affected. We're getting ewrrors on outbound calls that users have reached a maximum numbe...

Muffler · 2022-01-12 06:13 AM

Hi We migrated to Zoom Phone in Sept, and have had very few problems - generally very impressed.However, this last couple of weeks we're having intermittent issues transferring inbound external calls to other users when using our Poly desk phones (VV...

Muffler · 2021-11-11 01:48 AM

Hi We’re porting across our numbers this month and finishing configuring the system this week. Most users will have their own voicemails as well as access to at least one call queue and it’s respective voicemail. I can foresee an issue where somebody...

Muffler · 2022-02-04 03:09 AM

Thanks for that- at least good to know there might be a common error.

Muffler · 2022-02-04 02:35 AM

Sorry for all the typos, I was hurrying back to the car and typing while I walked. The concurrent calls error, I presume there is a maximum number of calls per user as opposed to site or account, it can only be that way - right? I ask becuase I've ju...

Muffler · 2022-01-12 12:47 AM

@FinzfirmPC Hi, did you get a resolution to this? We migrated to Zoom in Sept and have had few problems - but now this has now started happening intermittently. It's not affecting all users so far, and all users are using Poly VVX601 - it only appear...

Muffler · 2021-11-11 08:27 AM

We had a similar discussion today. It’s possibly a better way in some ways: an enforced house-keeping. I think I’ll submit a request too though.  Thanks both for taking the time to comment.

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

User Statistics

User Activity

Everything appears down. Inbound, outbound, auto-attends and an error about concurrent calls

Consultative transfers have stopped working - Poly desk phones

Mark voicemail as unread - call queues

Re: Everything appears down. Inbound, outbound, auto-attends and an error about concurrent calls

Re: Everything appears down. Inbound, outbound, auto-attends and an error about concurrent calls

Re: Sporadic busy signals when attempting warm transfer of outside calls to internal extensions

Re: Mark voicemail as unread - call queues

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Enterprise

Download the Zoom app

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Business Services

User Statistics

User Activity

Everything appears down. Inbound, outbound, auto-attends and an error about concurrent calls

Consultative transfers have stopped working - Poly desk phones

Mark voicemail as unread - call queues

Re: Everything appears down. Inbound, outbound, auto-attends and an error about concurrent calls

Re: Everything appears down. Inbound, outbound, auto-attends and an error about concurrent calls

Re: Sporadic busy signals when attempting warm transfer of outside calls to internal extensions

Re: Mark voicemail as unread - call queues