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If you still need to submit your 10DLC campaign or have a rejected campaign that needs to be re submitted, below is an amazing recording from a recent webinar we hosted that walks you through submitti...
Hello Zoom Community Members! I wanted to inform you about the 10DLC enforcement starting July 10, 2024. All US and Canada toll and virtual service phone numbers used for SMS/MMS within both the Zoom ...
We are a small team but we do need to be able to record calls of our team for training and quality improvement purposes, is that possible, if yes under which plan and a guide on doing that? Please advise.
Hi! We are new to zoom phone. The 'call queue' phones ring for the allocated time eg 45 seconds - despite all users being logged out. Is this how the system is supposed to work? Or does this mean that someone has accidentally still logged in from eg....
Hello All, I am using a new computer with my original company zoom account. I have logged out of my zoom on my old computer. My original zoom links and login are used on continuous meetings. On my new computer no one can enter my room, as it says a m...
Hello. I was wondering if anyone out there has integrated with a Rauland Telecenter U (TCU)? Rauland specs state that it does not support Secure SIP or Secure RTP. Would the TCU be able to place SIP calls without any authentication or be able to page...
I use Enterpirse software that allows me to click on a phone link and it will open the app and add whatever commandline is needed to insert a phone number, example:From what I've read, via Zoom docs, "callto:" and "tel:" should work, but when entered...
Hello, Is there a way to have multiple auto receptionist for 1 main line. For example for our Main Auto Receptionist, the business hours are 9am -5pm. But we have users who start their day at 8am, as well as people who end their day at 6pm. Is there ...
What file format can be used for uploading messages into auto attendant/IVR?
Anyone hear anything official from zoom on zoom phone appliance for the CCX 400? It was listed in the release of 5.11.0, but doesnt seem to provision, nor is it listed on the page for officially supported poly phones. Our organization mostly ordered ...
HiI have configured a user group on my zoom portal for which I have enabled call recording feature (phone settings). When I call Zoom api to fetch data,API is giving the phone and sms records for all the users which are under the account , I would li...
Not quite sure how to word this one. I set up Zoom phone to use while out of the country, I want to point certain accounts to this number, however I'm not receiving the alert texts that normally contain a verification pin/number i.e. a bank verificat...
