We have a user who has successfully joined our corporate account, however, we are unable to see them in the console to assign licenses.

User has received confirmation email of successful account transfer and if we attempt to invite them using their email address, we receive an "User already in account" error message.

User does not show up in the User list, nor in pending, and searching for the email address directly does not return any results.

Has anyone else run into this issue before and is there a resolution?

Hi there, 

I regularly host/co host meetings where we are required to share various images and videos with the participants. I am using a 2018 MacBook Air running Mac OS Big Sur. I play the media on my second monitor, which is connected via usb-c and share that screen. The trouble I have is the floating meeting controls jump between my Mac screen and my secondary display, and when the controls jump to the secondary display, all participants can see my controls and what I'm doing in the background, plus it looks untidy. Is anyone else having this problem? and why does is happen? Is there any way that I can pin the controls to one screen, so that they stay there all the time?? I'm just about at my wits end, please help!

Cheers

Jacko

The PiP Virtual Background allows the presenter to be "inside" their presentation is great for recording high-quality video for asynchronous learning. Is there a reason why the same recording ability cannot happen with the 'Portion of Screen' option? If the self-view camera is placed "inside" of the portion of the screen that is ONLY to be recorded, why not allow the presenter inside this section also? Otherwise, it's no better than the 'regular' recording option. Again, this makes for good high-quality video recording - or at least to have that option. There is no need for the self-view background to be transparent in this mode, just allow the presenter to be in the portion as an option. This is for our Virtual Teachers to make focused lessons and all of them don't have Powerpoints, but instead, they rely on their course platform to record for teaching. Does this make sense to anyone or am I being a bit overbearing (which is not out of the question)?

Hi - I have a professional zoom account already with my email address. A organization I am going to do volunteer work for just invited me to join their zoom account and the message mentions merging accounts. I don't want to merge accounts. I want the two separate accounts using the same email. How do I do this without hitting accept and merging accounts?