I received a notification that provided the link to access the Recording of a previous Zoom Meeting. After clicking on the link, a screen pops up with what appears to be a video. I press play and the timer at the bottom of the video, reflects that the video is playing. However,  I am unable to hear or see the video. There is a picture of a camera with a line across it that is displayed where the video should be seen. I assume, this is to indicate that visual of the video is not available. However, it appears that the audio is not available either. Therefore, the recording that was linked is useless.

I am part of a group that often uses share screen to play  video recordings with sound during our meetings.  Normally, we select Share Screen, select the window that contains the video, select Share Sound and select Share. Participants then mute their microphones and watch the video and hear the computer audio via zoom.  This past week Share Sound seems to have suddenly stopped working.  Participants can see the video but cannot hear sound, unless the person sharing the video leaves their microphone live with volume turned all the way up.  

Does anyone know what might be going on?  The problem occurs regardless of which participant is attempting to share the recording so it doesn't seem to be caused by the computer or individual operator.  

Would audio settings have anything to do with this problems?  Earlier, in order to hear a live performance, we were instructed to change our audio to original sound (which honestly didn't seem to make much difference to the quality of the live performance).  It has been since this that we began to experience this problem with Share Sound; although the problem occurred again today and the original sound was off.  

Any troubleshooting suggestions would be appreciated.

Thanks

I suddenly started getting a pop-up at the beginning of my recorded meetings saying 'Your speaker is not working properly. Your voice can still be recorded but the voice of other participants cannot.'

I absolutely need all voices to be recorded. Has anyone else had this issue?  Any thoughts on how do I fix this?

Thanks

I run an event using Zoom for 90 people. Each participant gets 1 minute to present a vision of where they want to be in the next year.  

The exercise assigns each person a number. They are either a 1 a 2 or 3.   There are 30 rooms each with 3 people (a 1, 2 and 3).  The 1s state their vision to the 2s and 3s.   After one minute all the 1s are moved to another room where they state their vision again to the 2s and 3s.   After one minute all the 1s are moved one final time to another room to again state their vision.  Then it is the turn of the twos to explain their vision and go through the room rotation. And finally the threes get to do the same thing. You can imagine the challenge in moving all these people around. It is done by hand one person at a time right now.

My question is; can Zoom be programmed to automatically move people on mass multiple times.   In my case each person is moved 3 times. 

Regards,
Clay

It is so good to see you over the last year I have……

Hi! After some updates to Zoom, I am having a problem which I did not use to have. I have kept the same laptop, same windows, same Zoom settings..same everything...but external camera Logitech C-270 started having problems only in Zoom app...not in any other app... camera works wonderfully in other apps except on Zoom.

The problem is that as soon as I enter a Zoom meeting, camera starts making horizontal lines (I attach picture)..I tried enabling and disabling many advanced video settings in Zoom..nothing seems to work.

My internal camera works fine in Zoom, my external HD camera, does not. The problem seems to be between Zoom and the external camera. I recently reset my laptop to factory setting, and the problem still persists.

I insist..external camera works fine in any other app or program. It is not a problem with the camera.

How can I solve this? Any fix?