I have viewed several videos with this question and they all point to accessing my audio profile under settings. I don't see/have it. Only options I appear to have are Telephone audio and Computer audio. That's the extent of my audio settings. Right now when we livestream, the music is choppy and/or nonexistent. The regular voice audio streams very well. 

What might be the issue and how can it be fixed if I cannot access an expanded audio profile? I have clicked my picture, gone to settings as instructed, but do not see what the instructors are pointing to.

since I think 2 or 3 updates ago, zoom workplace keeps freezing my camera in the middle of a meeting, and then progressively getting more and more locked up until eventually it crashes. possibly happens sooner if i screen share, but haven't actually measured.

i dont get any error codes. nothing else crashes.
i use zoom with clients for work so this is very frustrating.

Running into an issue trying to get Zoom setup to work with Intune. I have Zoom Workplace for Intune setup and the enterprise app setup for it as well. I also have an app protection policy setup that requires the use of a managed browser. The initial Zoom for Intune sign in appears to succeed without issue however it then asks for a second sign in. This sign in shows up as "Zoom Social Login" in Entra Logs. The issue is that this sign in tries to use Safari on iOS for the sign in which is not a managed app and fails the sign in due to the App Protection Policy. 

Has anyone else run into this and found a way past it without allowing sign in from any browser?

We did try changing the default browser, but that does not seem to change the sign in browser.

I manage our church's Zoom account.  We use the Restream.io service to live stream our Zoom sessions to Youtube and Facebook.  Restream provides a custom stream key to plug into the advanced In-meeting settings so that starting a live stream is a quick click of a button ["..." --> "Custom Live Stream" ].  Lately, when clicking the button,  it stalls for about a full minute and then times out.  A link is provided on the screen to go to the live stream settings.  On that subsequent screen, which I am unsure how to navigate to on my own in any way, I can see an outdated stream key in the "Stream key" field, but a banner on top of the screen that displays the current, updated key.  I have to then copy and paste the correct number from the banner, and the stream then kicks off properly.   The old key is persisting somewhere, despite it being updated in the settings.  I am using the latest version of Zoom, updated today.  This issue has been occuring throughout my past two updates. 

I got several users who cannot join to a meeting or login to their Zoom client. I got an error code for unable to join meeting (Error 5003). The login attempt, there is no error code but just a message "It looks like we are unable to connect. Please check your network connection and try again". It only happened to 3 users out of 20. 

2 users with login issues are on windows 11 and the 1 user who cannot join a meeting is on windows 10. 

They have no proxy enabled on their PC and there is no firewall block rule for Zoom. I have also changed the DNS address to 1.1.1.1 or 8.8.8.8 but no luck. 

All the users are on Zoom 5.16.10. Is anyone able to provide me with some insight? 

Hello,

I need to differentiate the transcript status when querying a meeting recording*. Ideally, the possible outcomes should be:

• Transcript not yet ready / transcribing

• Transcript not available

• Unable to transcribe

I wasn’t able to find anything in the API that helps make this distinction. Is there a way to retrieve the transcript status?

*-https://api.zoom.us/v2/meetings/{{meeintgId}}/recordings