Hello, 

I share Apple Keynote presentations via Zoom. I am running the latest Mac OS and the latest version of Zoom.

The images inside Keynote are all high-resolution and look pin-sharp on my MacBook all the time I'm sharing. But they come out blurry on the other end when I share a Portion of Screen on Zoom.

This happens every time. No matter how many people are in the Zoom (from one person to hundreds).

This is NOT a problem with the internet or WiFi connection. Because I have tested it on super-fast networks and even with computers sitting side by side on the same desk.

I have spoken to an Apple specialist and they cannot find a problem on the Apple end. So the problem must be with Zoom.

I have noticed that when I share my full MacBook screen in Basic mode on Zoom, the images come through to the audience in crisp resolution.

But as soon as I move to sharing only a Portion of Screen (in Advanced mode), the resolution falls off and everything blurs and pixelates a little.

I want to run Keynote in Presenter Mode so that the audience only sees a portion of the screen  (ie. current slide) and only I can see the next slide and notes.

But as soon as I move from Basic Mode (full-screen share) to Advanced mode (sharing only portion of screen) the images all go lower resolution and a bit blurry.

Which is weird. Because you'd think that sharing a smaller part of the screen would make the resolution even better!

Still, the problem clear lies in moving from sharing my entire screen to sharing just a portion.....

Any ideas how to fix this? Is there a setting I can tweak? Or is loss of image quality inevitable when sharing a portion of my screen through Zoom?

Thanks!

Carl

 We have people attending  the meeting in person and on Zoom. With one computer in the room people on Zoom could not hear discussion from people attending the meeting very well. We got an external speaker to try to alieve the problem but it didn't work well (don't know if it was the speaker or just not enough power??). Maybe there is a speaker recommended for hybrid meetings?  people may be 6 to 10 feet way from the computer. Next time we brought 2 other computers to the meeting and signed onto the zoom meeting hoping that would help with sound issues. We then got feedback and echo when the volume was on which was very annoying.  Ideas and solutions would be very helpful. We want the hybrid meetings to continue.

Hi.  I get the message above  when I select to join from my browser.  The audio in and out works fine when I use the check computer audio feature with Zoom.  I tried Zoom in an actual meeting, a while back, but, the microphone didn't work.  I have Windows 10.  The microphone is set to default in the Recording section of Sounds, in the panel under the speaker icon.  I tried Chrome, and, then, Firefox, browsers.  Any suggestions?  Thanks in advance.

For the last couple of years, I've had no trouble using an Amazon Fire Tablet for Zoom in connection with Meetup, but for the last 3 meetings or so I can't join our meetings at all, despite using the latest version of both Zoom and FireOS. My other device is a second generation iPhone SE, I can always join using THAT but both the battery life and screen size are tiny. Now what happens is kind of interesting, the tablet goes into the waiting room OK, and the host is able to put me into the meeting AS FAR AS the other members are concerned...and in fact I can see the "other" instance of myself if I'm also joining over the iPhone copy of the Zoom app, but I DON'T ever actually join with the tablet instance (from what I can see on the tablet), the tablet gets stuck I think with the message "connecting" but it never actually does connect that the tablet can see! Please note this IS the Amazon version of Zoom NOT the Android one, I wouldn't expect that to work! I'm thinking that something was recently changed because as I said I never used to have this problem, can you just track down the changes that were made that were likely only to affect the Fire tablet? I think this is a reasonably thorough bug report, I would certainly expect this bug to be reproducible from my description, thank you!

Hello, I frequently run video training seminars via zoom. I typically use two computers - my primary computer to see participants / work on other things and my second computer to play the video and share screen/sound. I’m trying to figure out how I can share my training videos from my second computer, and have muted audio from that computer while participants are still able to hear what I’m sharing. Currently, when I turn down or mute my 2nd computer audio it turns down or mutes audio for my participants. I want to have the audio turned down on my end but still have it loud for my participants so I can focus on other work while they watch the training videos. 

Hola! Uso zoom para mis clases desde un IPAD PRO, siempre me resultó muy cómodo y sencillo. No tengo computadora. No uso windows,

En esta última semana han habido actualizaciones y todo es HORRIBLE Y DIFÍCIL.

LA BARRA de herramientas ahora aparece debajo de la pantalla y es inamovible (parace una copia de google meet) y cubre las imágenes compartidas en lugares importantes.

Cuando comparto imágenes (pdf o fotos) ANTES podía escribir sobre ellas sin problema (algo esencial en las clases), ahora el cursor para lápiz APARECE y DESAPARECE en segundos, o directamente no aparece la opción para escribir. 

La nueva pizarra responde muy mal. Muy mala latencia. Afortunadamente encontré que aún se puede usar la clásica. 
Las mejores funciones de zoom en Ipad eran la facilidad para escribir sobre imágenes y la pizarra clásica, además de tener la pantalla libre de molestias visuales por comandos mal posicionados.

por favor, no copien a Meet y resuelvan estos upgrades que son meramente DOWNGRADES.

GRACIAS

MobileRTCSDKInitContext *context = [MobileRTCSDKInitContext new];

 context.domain = @"zoom.us";

 context.enableLog = YES;

  BOOL sdkInitSucss = [[MobileRTC sharedRTC] initialize:context];

  if (sdkInitSuc) { 

MobileRTCAuthService *authService = [[MobileRTC sharedRTC] getAuthService];

    if (authService) {

     authService.delegate = self;

     authService.jwtToken =@"JWT_TOKEN";

      [authService sdkAuth];

    }

Once the MobileRTCSDKInitContext is initialized successfully, subsequent attempts to reinitialize the SDK fail. This means that the SDK can only be initialized once per session. If the app is terminated and relaunched, the SDK initialization will succeed again. 

Dear Zoom Community,

Thank you for all your beautiful work and your help. Since the new update, an issue appeared. 

❓ Context

PC : Windows 11.

Zoom version : 5.16.10

⚠️ Issue

We use a second screen in the room. We use the mode "Extend" and not "Duplicate". We use also a second app : "JW Library", and this app shares permanently an image on the second screen. The issue is that when we clic on Zoom for any reason, the image on the second screen disappears. It is not closed, but we have to clic again on the app JW Library to show the page on the second screen. And each time we use Zoom, the second page of JW Library disappears. 

Could you help us please 🙂

Thx in advance Team 💪🏻

++

Fabio