"Unable to detect a camera or microphone. Please check your device and try again."

Forum|Forum|3 years ago
September 10, 2022
4 replies
1 view

Hi. I get the message above when I select to join from my browser. The audio in and out works fine when I use the check computer audio feature with Zoom. I tried Zoom in an actual meeting, a while back, but, the microphone didn't work. I have Windows 10. The microphone is set to default in the Recording section of Sounds, in the panel under the speaker icon. I tried Chrome, and, then, Firefox, browsers. Any suggestions? Thanks in advance.

J

Jameswalter

Newcomer

If Zoom is not detecting your camera, it could be due to a few reasons: Your camera is disabled in your device's settings. The webcam is not selected in Zoom. Interference from other programs or devices.

Hope this helps

G

GarnabbyAuthor

Newcomer

Yes, actually, it did. I didn't know that the camera had to work for the microphone to work.

CarlaA

Community Manager

Hello!

For those newly arriving to this thread and experiencing this Zoom error, please follow the steps outlined in this article to troubleshoot: Zoom error message "Zoom is unable to detect a camera. Make sure your camera is powered on and connected to your computer."

Carla,
Zoom Community Team

K

kautin

Newcomer

I have tried everything to get Zoom to detect my camera. I have been a Zoom customer since 2020 and for some reason today, February 23rd it stopped detecting my camera. My camera is on and accessible to Zoom. Please help!!

H

Hashby

Newcomer

That's funny - exactly the same happened to me on the same day!

S

scottslinker

Newcomer

I have a Lumix GH5 Tethered to a MacBook Pro running Sonoma 14.2..1
The camera is tethered correctly.
Problem is th eGH5 does not appear in the Zoom Settings Video as an option to select.
Anyone experience this and have a solution?

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