Hi Team,

we are running Citrix DaaS environment with Citrix VDA version 2308 and Zoom VDI Application 5.17.12 (64 bit) version. On end user's endpoint it is running the same zoom vdi application with Citrix Workspace App 2403.1. 

Zoom VDI is unable to detect the camera both built-in and external USB camera. In the device redirection if the camera redirected is generic then it works but in case if it is optimized camera then it does not work. The generic camera is not an optimum resolution. the camera works on teams call and google meet but does not work in Zoom VDI. 

I have followed the installation process as per VDI releases and downloads (zoom.com) and also added zoom app on virtual allow list in Citrix DaaS policies. 

no luck on this one. Has anyone encountered similar issue or found a work around for it?

On May 8, I ran a webinar with just over 1,000 attendees. The Usage Report is important, because tracked attendance is a criteria for issuing a certificate of attendance. 

Immediately following the session's conclusion, I downloaded the Usage Report and it showed a user with less than 1 minute of attendance. I still have the version of that Usage Report and have not modified it. 

That user subsequently complained that he did not receive his attendance report. 

Today, I pulled the Usage Report for the same meeting, and it shows the user with 230 minutes of attendance for that same meeting. 

On both Usage Reports, the Start Time is identical. However, the End Time is substantially different. 

Has anybody run into this problem? Did I pull the Usage Report for that meeting too early? Did I need to wait for the Usage Report to fully update? 

I have scheduling privileges for my boss. I scheduled a meeting using the zoom desktop client, and it did not show up on his Google Calendar. The meeting does however showsup in his meetings on zoom desktop and web. If I add him as an attendee of a meeting I'm scheduling on his behalf, the issue is resolved and the meeting appears in this google calendar, but this seems unnecessary. 

We have enabled bi-directional sync. 

Hi All ,

I use Zoom for a long time now and when I go to book a meeting, I used to enter the meeting details and Zoom would automatically send me to my Outlook calendar where I could just send the invite to everyone.

But lately, it stopped doing it and instead, I need to manually type everyone's emails on Zoom which takes me some time.

Can someone help me to go back on how it was please?

Thanks,

Gerusa

My zoom login is a gmail address but for some reason it is sending invites from a yahoo account I haven't accessed in years.  I have noticed some people are having this issue with Outlook but there is no solution for `an email address that is in no way linked to the account.  It is driving me crazy as it does not look professional on a business invite to have a random defunct email from the early noughties that I never use. Really confused as to how it has managed to even access this address. Please help! 

No puedo reasignar licencias a usuarios de mi equipo, ZOOM no me permite darle a uno de los miembros de mi equipo nuevamente la licencia de Zoom Pro. Ahora me mencionaron que tengo que esperar 30 dias para que nuevamente se habiliten mis licencias, compre 5 licencias en total y no puedo utilizar ni una de ella, alguien por favor sabe como puedo solucionar este problema?