We have an employee that uses a PC, is a licensed user, has all data center locations toggled on and is still having meeting attendees in China being unable to join the meeting due to error code 13215.

Before everyone says the attendees in China need a paid account please read the following:

We have another employee that uses a Mac, is a licensed user, has all data center locations toggled on and the same attendees are able to join their meeting link. These attendees are the same for both employees.

What the heck is the fix here? 

I use zoom everyday so I have lots of regular sessions. I can't add one person as an alternative host/co-host, it says: 'One or more of the people you want to add are alternate hosts or are not members of this account. To continue delete: name' 

what's wrong? the 2nd person has definitely got an account. How to fix this?

thanks in advance 

Hello I have updated to 5.16.10 (25689) on Mac, OS Sonoma 14.1.2, but am having an issue joining a meeting that I have been invited to. When I click on join meeting button in the interface and from the calendar invite it will launch the meeting by changing my status to in a meeting but it never leaves the interface.  I can join the meeting from a different device (cell phone). The only way I can get out of the meeting is to quit the application which then gives me the option to leave the meeting.  I can start meetings I have scheduled without any problem.

Hi!

Whenever I schedule a meeting and make my boss the host, the meeting shows up on his calendar twice. Once as the invite with all the guests and once as an invite with just him as the guest. If I try to delete the invite that has just him as the only guest, the invite won't work, even though the other invite is still on everyone's calendar. Zoom just started doing this. How do I solve?

I have a problem. It is about how Zoom transform poll data in to csv files.  The columns is separated by comma. But in a poll with multiple answers the differente answers is separated by semicolon. 

When I import the data in excel I can't handle the multiple answers. This is probably more a Excel question than a Zoom question. But is there anyone who can explain how to handle data from  a multiple questions poll?

Thank you in advance 🙂

Bengt