Resolved! Licenses
My account states that there are 2 available pro licenses but when I go to assign them there is an error message telling me I have run out of licenses and need to purchase more
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My account states that there are 2 available pro licenses but when I go to assign them there is an error message telling me I have run out of licenses and need to purchase more
Not sure how to go about posting this. I sent a ticket through web and they directed me to a "give feedback" area that doesn't exist in my Desktop client. Apologies if this is wrong place!
Anyway - I use transcript feature for meetings as I am exclusively over video. I would love to have the date and time embedded in the transcript automatically rather than having to edit it manually. I batch download transcripts and it's cumbersome to cross-reference manually. When I download the file, the timestamp of when I download the file is created in the filename, but not when the actual meeting occurred. This information is redundant because I can already see in my Explorer when the file was downloaded.
Secondly, I use the same meeting room and have the waiting room feature for back to back meetings. I have to stop and restart the meeting after each one because a transcript will not be generated for each individual. I see the technical challenges associated with this, but nevertheless would be a cool feature.
Thanks for considering!
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Hi! I have Zoom Pro and would like to set up reminder emails for participants leading up to a meeting I'm hosting. I'd like to plan them out and schedule them in advance. I've looked in settings and meetings but can't seem to find where/how to do this. Does anyone know?
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If I mirror my camera video, I noticed on my recordings the video is not mirrored. Is that how it's supposed to work, is mirror my video more of just a confidence monitor feature?
Thanks
KJH
I don't own a car. Recently I have randomly entered safe driving mode and got entirely stuck. The only way out was to end the whole meeting and start again. This is SO frustrating. Does anyone know if í can entirely disable it? I tried asking the bot and it just gave me drivel about it being a safety feature. Well it's not that if it happens randomly and disrupts my meetings.
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My friend and I both use Zoom Workplace Pro, running version 6.5.9 (61929). I regularly record meetings (2–10 participants) either locally on my Mac Mini or to the cloud, and the recordings are always high resolution—typically around 1750×1336, and sometimes as high as 2560×1400. My friend records a larger meeting every few months (40–80 participants). Most of the time his recordings are also decent quality, but on two occasions the resolution dropped all the way down to 640×360. Internet bandwidth doesn’t appear to be the issue: my connection can dip as low as 100 Mbps down / 10 Mbps up (sometimes up to 600/20), while his is consistently strong at 600+ down and 300+ up. The one difference is that he sometimes joins/records via the web client instead of the desktop app. Question:
What steps should my friend take to ensure his large-meeting recordings are consistently high resolution? Should he avoid the web client and always use the app, or are there other settings/factors that affect recording resolution with larger groups?
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I am a professor using Zoom. My students had a final assignment, and other students needed 1:1 support. I went to breakout rooms and have only the first four submissions sent while I was in the main room. This is a TERRIBLE flaw. The owner and host MUST be able to retrieve all content. Is there a way to do this (for the future)?
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Hi, I have been so frustrated! I uploaded some new images into my Zoom settings and changed my background image to a new one. The problem is that even after making this change, the old image is still the one showing up in my background. Why is this happening? I made the change, why is my change not taking effect, but holding on to the old image? I tried going back into my settings multiple times to make sure I clicked on the new image I wanted, but it is not registering the change whenever I go to a Zoom meeting. I hope someone can help me with this, because I don't know what else to do! This seems like a simple enough change to make, yet it is not working.
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I followed the suggestions provided by zoom. I uninstalled and reinstalled the latest version. That did not solve the problem. I am using a Lenovo X1 Carbon. My computer consultant helped me go to the advanced video feature in zoom and disable the hardware acceleration feature. Thus far I have had several zoom meetings without interruption. Perhaps this will help others on this chat.
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Recently a change was made to auto-lower raised hands when people stop talking. This is not working and we use the RAISED HAND for stand-ups and stand-downs to show who hasn't gone yet. Now, the system keeps lowering hands because someone may comment on another persons update and the system thinks that person is done talking. It's really annoying and not helpful.
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