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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Resolved! Video

Hello, yesterday I had recorded our meeting and for some reason when I go to download the meeting to share with others, the file is too large, how do I delete some of the video so that I can share. Thanks 

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See Who Left the Meeting

As a teacher, it would be really helpful if it listed in the chat who specifically left the meeting. Often, I hear the notification, but I have too many students to know who left without downloading a report at the end of the session. It would be hel... Show more

As a teacher, it would be really helpful if it listed in the chat who specifically left the meeting. Often, I hear the notification, but I have too many students to know who left without downloading a report at the end of the session. It would be helpful if I could see "[participant name] left the meeting" in real-time. 


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Participants can't enter meeting without permission despite correct setting

My account indicates participants are allowed to join before the host; however, I have to allow participants to enter. I am also the admin so the global account settings allow ppl to enter. Why are members having to be permitted to enter?

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No video of me

I updated my Zoom app on my PC and lost my video picture of me - not anyone else. My camera is recognized and shows connection. I've uninstalled and reinstalled and restarted my PC 3x. Black screen of me. Any ideas?

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Chinese invitees unable to join the meeting.

I am hosting a meeting from Taiwan and my customer was unable to join. They received the following error message: 'Unable to join the meeting due to restrictions set by the host's account, error code 13215.' Can anyone clarify what specific restricti... Show more

I am hosting a meeting from Taiwan and my customer was unable to join. They received the following error message: 'Unable to join the meeting due to restrictions set by the host's account, error code 13215.' Can anyone clarify what specific restrictions might be causing this issue? How can I resolve it?


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Arranging multiple meetings simultaneously

I would like to develop a chat room where users can chat, when they agree to have a meeting together at one specific time then the system will schedules and issues and posts a Zoom URL for them to join the meeting. Here are my questions:1. Is this po... Show more

I would like to develop a chat room where users can chat, when they agree to have a meeting together at one specific time then the system will schedules and issues and posts a Zoom URL for them to join the meeting. Here are my questions:
1. Is this possible? (I mean this part " the system will schedules and issues and posts a Zoom URL for them to join the meeting")
2. If it is possible, what kind of Zoom account plan do I need to prepare? I assume it needs to issue more than 10 URLs simultaneously.
3. Could you tell me if there is a specific Zoom API that the system should call when issuing these URLs? 


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How to set up a test meeting to learn hosting function

As a host, I want to test a Zoom meeting to learn host functionality. I don't want others on while I'm learning. My account won't allow the webinar option. 

 

How can I do this?

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Resolved! Captions on Customized Waiting Room Videos

Hi there,We have a video that plays our waiting room until the meeting starts, however we've been asked to turn on captions for this video to make it more accessible. I haven't been successful in figuring out how to turn this on/uploading the caption... Show more

Hi there,

We have a video that plays our waiting room until the meeting starts, however we've been asked to turn on captions for this video to make it more accessible.

 

I haven't been successful in figuring out how to turn this on/uploading the captions, and I'm wondering if it's possible. Can we turn on captions for preview videos in a customized waiting room?

 

Thanks so much!


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Trust and security request

It opened with my Chrome session on a laptop that is not mine, on August 23, so I request that you please support me in reviewing the unlocking of my user, since they say that I violated the rules.

 

 

Zoom Integration Issue with HubSpot (Meeting Recordings Not Syncing)

We are having an issue where none of our Zoom meeting recordings are syncing to our CRM, HubSpot, anymore. On 3/28/24, our Zoom recordings stopped syncing to HubSpot. After speaking with support, they said we needed to turn on the Zoom Email Authenti... Show more

We are having an issue where none of our Zoom meeting recordings are syncing to our CRM, HubSpot, anymore. On 3/28/24, our Zoom recordings stopped syncing to HubSpot. After speaking with support, they said we needed to turn on the Zoom Email Authentication setting, but we've never had this setting turned on before (because this would provide a poor user experience), so that can't be why the recordings stopped syncing.

 

Additionally, we started using the Zoom Workspace Google integration on 3/15, which we've tested and confirmed allows us to circumvent the authentication settings. However, this now competes with the ChiliPiper Zoom link that's created through our ChiliPiper scheduler (this is pictured below in a test meeting I created. The top link is through Zoom Workspace, and the bottom link is through ChiliPiper).

 

In this test meeting, the recording did sync when the meeting was held through the Zoom Workspace link (top link), but not when it was held through the ChiliPiper link.

 

We deactivated and uninstalled the Zoom Workspace integration, but this did not fix the issue of the ChiliPiper meeting recordings not syncing.

 

Has anyone else experienced this issue? Is there a way to use Zoom Google Workspace <> ChiliPiper <> HubSpot and have meeting recordings synced automatically without the authentication setting turned on?


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