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On the Webinar settings, under Authentication. Do I have to select "Require attendees to authenticate to join" if I want to have the attendee's email address included in the attendee report when I select under Options "include email address in attendee report? Thank you.
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Hello! Part 1: I want my attendees to register for my meetings that are being held on a recurring link without being able to see all the dates of the future meetings. Currently, I can turn this on but then they can choose from any of the 30+ occurrences for this meeting in the future. I want them to only be able to register for the upcoming meeting and see nothing else going in the future. I was told this was possible, but does anyone know of any way to do this? I've also heard Zoom can send reminder emails to attendees about an upcoming meeting. How? I don't see that option. Is this for a certain plan?
Part 2:
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My computer recently crashed and was reset to factory default... I still have my zoom account, but I know it's not updated, and there is no link in my profile to "check for updates" How can I update my current version to the latest version?
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In older versions of zoom, I could easily open and close thumbnails of the current speaker that appeared on the bottom right of a shared screen presentation by clicking a control on the thumbnail (an x or an up arrow, IIR). But the current version (5.17.11) has no controls and thumbnails now cover part of the bottom left part of the screen when viewed in landscape. Here's a screenshot: postimg.cc/QHY1Z4d7 How can I easily open and close these thumbnails? I was only able to find instructions for desktop that require hovering over the thumbnail which is impossible on an iPad.
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HELP!! There is no longer the option for me to give my meeting attendees remote control access. I have checked all my account settings to make sure that I have allowed for this function, but during my meeting, there is no button/option that comes up to give remote control access. Does anyone have any advice? Thank you in advance!!
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A client that uses Zoom regularly keeps trying to send me invites to Zoom meetings but these invites are not coming through to my Gmail address at all. I have checked Spam and Promotions tabs and have done a global search in Gmail for the no-reply@zoom.us address -- with no luck. The client is not receiving any error messages on their end and I have been unable to find anything here in the Community or in Zoom Support or across all of Google to help solve this problem. Any help will be greatly appreciated because this situation is getting VERY frustrating for me and for the client. Thank you!
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