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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Zoom Integration Issue with HubSpot (Meeting Recordings Not Syncing)

We are having an issue where none of our Zoom meeting recordings are syncing to our CRM, HubSpot, anymore. On 3/28/24, our Zoom recordings stopped syncing to HubSpot. After speaking with support, they said we needed to turn on the Zoom Email Authenti... Show more

We are having an issue where none of our Zoom meeting recordings are syncing to our CRM, HubSpot, anymore. On 3/28/24, our Zoom recordings stopped syncing to HubSpot. After speaking with support, they said we needed to turn on the Zoom Email Authentication setting, but we've never had this setting turned on before (because this would provide a poor user experience), so that can't be why the recordings stopped syncing.

 

Additionally, we started using the Zoom Workspace Google integration on 3/15, which we've tested and confirmed allows us to circumvent the authentication settings. However, this now competes with the ChiliPiper Zoom link that's created through our ChiliPiper scheduler (this is pictured below in a test meeting I created. The top link is through Zoom Workspace, and the bottom link is through ChiliPiper).

 

In this test meeting, the recording did sync when the meeting was held through the Zoom Workspace link (top link), but not when it was held through the ChiliPiper link.

 

We deactivated and uninstalled the Zoom Workspace integration, but this did not fix the issue of the ChiliPiper meeting recordings not syncing.

 

Has anyone else experienced this issue? Is there a way to use Zoom Google Workspace <> ChiliPiper <> HubSpot and have meeting recordings synced automatically without the authentication setting turned on?


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Duplicate Calendar Invites

After creating a meeting invite in Google calendar to include a Zoom meeting, I save/send the meeting notice. Then I access the meeting within Zoom to add an alternative host. When I select save, a new meeting invite pops up (which looks like an Outl... Show more

After creating a meeting invite in Google calendar to include a Zoom meeting, I save/send the meeting notice. Then I access the meeting within Zoom to add an alternative host. When I select save, a new meeting invite pops up (which looks like an Outlook invite) and says that the meeting notice has not yet been sent. The meeting already appears on the google calendar, however, are the changes to the alternate host saved if I do not accept the other invite from Outlook? I have been accepting it, but then I have two meeting invites on my calendar. Is there a way to resolve the duplicate invites but confirm that the alternate host in is place?


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Creating an invitation for a repeating meeting

I'm hosting a repeating meeting and would like to send an invitation that creates a calendar link for all of the days when the meeting will occur. I receive this from others, but I am not sure where to do this for my own meetings. Thanks.

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I dont receive the confirmation email to active a pending user

We have created a new user with a new email and we did not receive any confirmation to activate that user.

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Resolved! 'Pending User' invite emails not arriving

Hi Community, I really hope you can help. I'm having issues sending invite emails to 2 users addresses. To clarify, I'm not talking about meeting invites, I'm talking about invites for licensing a user account. We have Mimecast for filtering and 365 ... Show more

Hi Community,

 

I really hope you can help.

 

I'm having issues sending invite emails to 2 users addresses. To clarify, I'm not talking about meeting invites, I'm talking about invites for licensing a user account. We have Mimecast for filtering and 365 for delivery and the emails for the affected users aren't hitting either platform. Email delivery to the addresses outside of Zoom works fine. I can send invites to all 'pending users' (there are currently 3) and one of them gets through every time. I have whitelisted the Zoom domain and all the IPs in the KB on both services.

 

I have had this issue on multiple invites but usually spamming the send button seems to have worked, but not for these 2 addresses.

 

Any advise would be greatly appreciated!

 

Many thank,

 

Greg.

 

   


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black background.

I was in a meeting the other day and one of the participants had a black background 

 

she didn't know how/why it happened.

 

It just appears every time she hops on to Zoom, and it is cool

 

DeeBee99

 

basic plan phone recording

Not sure if anyone can help? I am new to Zoom on the basic plan.I did an interview as a host today using my android phone. I can not find any recording of the interview.Is it possible to sign up to the pro plan and recover the interview even though i... Show more

Not sure if anyone can help?

 

I am new to Zoom on the basic plan.

I did an interview as a host today using my android phone. I can not find any recording of the interview.

Is it possible to sign up to the pro plan and recover the interview even though it was held as a basic plan customer?


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Receive an Alert When a string of specific characters is found in transcripts

Hello, Is there a way to turn on a notification that when a specific phrase comes through in the transcripts? I can see that I have the option to search for that phrase, but I don't want to manually have to remember to check. Another option is to gra... Show more

Hello,

 

Is there a way to turn on a notification that when a specific phrase comes through in the transcripts?

 

I can see that I have the option to search for that phrase, but I don't want to manually have to remember to check.

 

Another option is to grab the VTT file but that's not a useful file format for me. I need a TXT file to make it easier to automate that step. 

 

So if the above isn't an option, is there a way to adjust my transcripts to be TXT files instead?


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remote control

@link to members I did the new admin upgrade now my remote control button is missing. Seems like this has been an issue based on what I'm finding. I have the paid Pro version and was able to use before the upgrade. Please help!!!

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Half the Participants Couldn't get on the Meeting

Hi-Half my people couldn't get on the Zoom call this morning. How can we trouble shoot that before my evening meeting with the same link and next week, too? Marcia6