We switched the owner for our zoom account.

I was the owner with my email and the license showed up with my email/profile.

The person was coming on board as owner had added himself and he was a basic member.

I went in and switched him to the owner and the licensed user.

It still shows me as an admin for some reason with type: basic.

Tonight a meeting I created that was a recurring event, gave a 40 min warning.

We have a paid account. 

How can i fix the meetings to not give the 40 minute warning now? I dont want to have to recreate them because it will change the zoom id. 

I reinstalled the Zoom app on my iPhone 15 max pro again today.  I still get put into the waiting room when I first join the zoom.  The host cannot see me there.  I can hear the podcast but can't see it.  I follow the dial in number and meeting id to join the call;  I don't have a login link.  I can join the call including video when I view it on my computer.  How can i be added to the full podcast and not the waiting room on the phone app?

I want to purchase a new iPad to use primarily for my frequent Zoom meetings. If I am hosting a Zoom meeting and have shared my screen, can I give Remote Control access for the screen?

The Zoom help seemed to make it sound that you cannot ask for or accept remote control if you JOIN a meeting with an iPad, but what if you HOST from an iPad? Can anyone confirm that I can indeed use an iPad to host, screen share and assign remote control?

Thanks!

This morning for the first time my students cannot use their passcode that they normally use to join my sessions.  They do not even show up in the participant screen at all.  On their end it shows that I am already in a meeting.  I have more kids soon...anyone have some ideas?  Thanks!

We have a regular passcode our students have been using to join meetings. Starting last week, which seemed to coincide this latest Zoom update, our students are struggling with the passcode.

They are entering it correctly, but it is not allowing SOME of them into the meeting. They are using the correct case. A few of them WERE able to get it after trying the passcode multiple times, while others missed the meeting entirely because it would not work for them. 

Any clues about what could be going on here, and how to alleviate this? It's a quite problematic to have students unable to join a regular call. 

On my old laptop (hp, Windows 10), I used to be able to use the filter & avatar option with a pro account. I ended my subscription for about a year and then re-signed up for it recently. Now I'm running it on my Ryzen 5, and I do not have the filter & avatar effects anymore.

Customer support keeps saying that it's because of my region (Texas) but the thing is, my husband's account on his computer had it (same region, same internet provider). My work account also has it (same region). It's only my new computer that doesn't have it. It doesn't make sense. 

Does a business account with 2 users allow both users to access, start, and record all meetings? My biz partner and I are booking through a calendar software that will generate the Zoom meeting but we aren't necessarily on all of the calls together so we would both need to access all meetings and sometimes the other partner will be in a different meeting at the same time. Is this possible sharing an account?

I'm trying to assign an alternative host to my personal meeting room. When I try to do so, I get the error message "Unable to assign "***********" as an alternative host because the user cannot be selected at this time".  Any idea why? Thanks in advance.