Hey everyone,

I’m currently experiencing some challenges integrating my AI solutions with Zoom (Version 5.14.3), specifically when using the Zoom Video SDK for Windows (Version 1.1.0). The main issue arises during video conferencing sessions where AI-driven features like real-time transcription and virtual backgrounds cause significant lag and occasional crashes.

I’ve checked my system requirements and ensured that all my software is updated, but the issues persist. Has anyone else encountered similar problems using AI solutions with Zoom products? If so, any advice on troubleshooting or optimizing settings to improve performance would be greatly appreciated!

Thanks in advance for your help!

Jonathan Jone

So i have the zoom meetings app downloaded on my macbook, but there is no blur background option. I have checked and i meet all the system requirements, and i have the latest version (6.2.2). I have tried uninstalling the app and re-installing the app, but that just brought more problems. It now says my device can't run avatars, yet it did before i deleted it. Please help.

I created a 10 polls/quizzes for our members to use for voting purposes.  For some reason the polls/quiz results never saved, even though if I created a survey, it saves no problem.  And it also doesn't show up under polls/quizzes/surveys under account management, but it does show up under past meetings.

Also, for surveys/polls/quizzes when you see the results, you were able to see at some point how people voted.  Has this changed because I would like to also use this feature.  Thanks!

Hi all,

I administrate a Zoom account at my workplace and a user has contacted me regarding a cloud recording for her meeting. The meeting is over two hours long and there are no chat messages saved before the 46 minute mark in the meeting. This is the case both with the chat displayed next to the recording and with the downloadable .txt file of the chat.

I saw that there was a glitch last year with chat messages being deleted when users return from a breakout room, but this meeting did not have any breakouts.

Hello,

Zoom Workspace desktop version 6.1.1 x64 or x32 not working with integrated camera on Dell 5550 laptop with windows 10 Pro version 22H2, Build 19045.4780. However, it works on all other computers (laptops and desktops) in our organization running the same version of Windows 10 Pro and setup.

- Teams and other apps that use the integrated camera also work.

- I checked Windows Defender and did not see any issues with Zoom.

- Zoom video settings just shows a gray screen with not errors.

- When joining a meeting i do get the following error...

"Cannot start VID Failed to start camera.  Please select another camera in settings"

Yet other apps including Teams work with the integrated camera.

- i plugged in a portable USB webcam and that also works.

- we have 6 new Dell 5550 laptops, and none work with Zoom 6.1.1 while on Windows 10 Pro.

When we upgraded the same model laptop to WIndows 11 Pro while preserving app and data, Zoom 6.1.1 works with the integrated camera.

Does anyone have a clue as to what's going on?

Thanks for your help!