Invite email not going through to someone else

Inability to Access Zoom

The same link is being opened by other devices but being failed by my clients phone and tablet.1) Checked internet connection both via wifi and mobile network 2) Uninstalled and Installed zoom3) Cleared Cache

Can't use my headsets when on Zoom

My blue tooth headsets work great on my computer except on zoom. I'm working on a Mac. When I switch to either headset a message comes up that it is switching me to the device specified but then nothing happens and I end up having to listen from my c...

zoom audio

my zoom meetings changed to audio dial in. How do I change it back to regular computer audio?

Zoom Recordings

Can a recording in Speaker View be changed to Gallery after converting? When recording it was in gallery view.

Reviewing a cloud sent meeting

I was sent a copy of a zoom meeting that was sent on the cloud. I downloaded the files but cannot figure out which app will open up the zoom meeting from my files. I get a message to look for the appropriate app but have no idea what I am looking for...

How to bypass a sign in message

A few people I have scheduled a meeting with can't access the meeting as they don't have an account. How do I get past this? One person was trying to sign on through the computer and got the error message they needed to sign in which they don't have ...

Screen Freeze for Computers on Home Network

We have two laptops in our condo - both laptops are experiencing frequent screen freezes while on Zoom. What can we do? Sometimes it auto corrects and sometimes we have to go out and come back in to Zoom. What can we do to prevent this? Should we rei...

Customise order of taskbar

I’m finding that there are lots of options on the task bar that I don’t need in meetings and events. Is there a way to edit or reorder? typical settings would be participants, chat, polls, breakouts The most used and useful always seem to be past the...

Access Zoom video

Good Morning! I attended a Zoom meeting and was not the host. I requested a copy of the video from the host and they are not sharing. I need the video for a legal case that I have & I need to know if Zoom can access the recording? I will have to subp...