I have been using zoom for years and have a paid account with settings set up originally and I have confirmed they are still valid, that host and participants can share their screen during meetings.

I have a reoccurring meeting that today when I joined it myself (host) and participants were not able to share their screen. This is not the first meeting in the series and settings are the same as they were previous weeks. There is no screen sharing icon available while in the meeting. I have confirmed my settings are set for all to be able to share. Anyone experiencing this issue? I need to get it corrected ASAP so any help is greatly appreciated! Thanks

I am not sure if someone can help with this:

The sound during the meetings I attend is now very faint since I purchased a new laptop, despite the fact that on the bottom right hand corner the sound is set at 100%. I also went into my laptop's settings, system, sound, headphones, and this is also set at 100%. Only when using zoom is the sound impaired, i.e. faint, whereas when listening to YouTube directly from the internet with my headphones on, the sound is really good. When I take off the headphone, my laptop allows me as well to hear YouTube very well.

I am not sure what to do any more and I wonder if someone kindly would know the answer.

Thank you

Bland

I do no use Zoom calendar.  

I have an ongoing meeting that is lingering on my calendar that someone else attached me to.  I have contacted the company and asked them to cancel that meeting and or remove me.  They have done that.  At the same time, while trying to get some support from Zoom, a new "Delete" button appeared next to this meeting.  When I click on it it warns me that it will be permanent.  I acknowledge and then get this error:  "Cannot delete this meeting. Error code: 200"

I am baffled that I cannot "exit" a meeting and get it off my list of recurring meetings in Zoom.   Zoom told me I needed to contact the owner of the meeting and I have done that.  Yet it is still there.  

Please help if you can. 

Device type: Windows App
Zoom Version: 5.17.11 (34827)

I need to create a transcript of a Zoom recording that timestamps when each speaker changes.  Currently, the timestamp attaches almost at every second, which renders the transcript unusable.  How do you set the timestamp to appear only when the speaker changes?

Hello,

Started recording a meeting locally (to computer) - then internet went out.  When back online I started recording again - no problem.  The segment recorded after the outage showed up as usual.  The segment recorded before the outage, however, was the bulk of the meeting, and does not appear on my desktop; in the 'recordings' section of my desktop client, it *looks* like a file is there but when I go to convert it says the recording file is empty.  

Thanks in advance for any thoughts on how to recover the lost file - I think I understand that recording to the cloud would preserve recordings in a case like this, so looking to find out if there's a way to recover the lost recording files in this case.

Jeff