Hello, we have been having a companywide issue with blue popup boxes displaying when sharing a screen in zoom. These take up the screen and will block your view to see PowerPoint, or any application being shared. This happens in our conference rooms, and on our laptops while in a Zoom meeting. Others on the call can see it as well. We were told by Zoom customer support to check out our graphics card drivers, which we have Intel Iris. All drivers are up to date, including the newest Zoom 6.2.3. We have tried switching screen sharing modes, which will sometimes resolve the issue if laptops are set on "Advanced Share Without Window Filtering". But the next day this issue arises again, and the different modes will not resolve this. We host daily meetings, and webinars with outside suppliers and business owners. These meetings are very important, I have opened up two separate tickets with Zoom Support, and all I get back is more questions. We as a company will be moving away from Zoom very soon if this is not resolved. Anyone else having a similar issue? 

We are a non-profit, HIPPA compliant agency.  At several zoom meetings we have hosted recently, we have heard from many participants that they attended the meeting and could hear everything going on, but were unable to show their video, chat to us, or unmute.  On our side, we did not even know they attended until we heard from them afterwards, because they did not show up on our participant list, nor could we see or hear them.  This is a problem for confidentiality since we are unsure of who is attending.

What is the cause and how can it be corrected?  Thank you

I've been having an issue for a little over a week now that I can't seem to resolve.  When on Zoom, my input audio sounds robotic with a bit of static. This only happens in Zoom and not on OBS or any other recording software that I use. This also happens with both my audio interface setup and USB-based microphones.

I'm on a Mac M-based computer currently running Zoom v6.2.10. I have uninstalled and reinstalled multiple times. I have a high quality interface and XLR-based microphone setup that sounds perfect everywhere else. I have tried using other high quality USB-based microphones and the only devices that do not sound different than other recording software are my Apple AirPods and AirPods Max's.

I have tried changing the audio settings to nearly all variations of Original Sound for Musicians and Zoom Background Noise Removal. Nothing seems to fix this issue.

What else can I do to fix this issue?

Dear all,

Whenever I look for advice on how to change the number of visible participants in  meeting I often end up quite confused as to what should be possible. Sometimes settings that people advise me to change aren't available.

This article talks about the CPU requirements for a desktop client: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063672  It doesn't mention a web client or whether the operating system makes a difference.

I would like to know how to find out definitively , what platforms support the display of what numbers of people.

It would be good to know also why restrictions are placed on different clients. Why, for example, would it not be possible for every client to attempt to display as many people as possible, and allow the end user to change the number if performance was unacceptable.

Thank you for any clarifications.

Best wishes,

'ö-Dzin Tridral

Ever since Zoom switched to Workplace, it's been hit or miss getting an audio transcript of my meetings. 

I have a business account and work on a Mac.

Under the Recording tab, I have cloud recordings enabled.

Would scheduling the meeting through Acuity Calendar have anything to do with it?

This situation only began happening when I upgraded to Workspace. Help!