I recently upgraded to Version: 6.2.3 (2056) Zoom Workplace (enterprise) and it is incredibly unstable under Ubuntu Linux 24.04 LTS, to the point where the application freezes within about 5 minutes of usage.

Tell me how to troubleshoot or what diagnostics are needed, I'm technical.

Zoom v Version: 6.2.3 (2056) is unusable on Ubuntu 24.04 LTS Linux.

I have attended thousands Zoom meetings since 3/12/20. 

However, in the past few months Zoom consistently turned my camera off.  If I turned the camera back on, Zoom will greyed out and frozen.

Eventually I figured out that when my D drive has free space <3.75 TB, I will have Zoom problems.  I have a 10 TB Dell XPS 8940 computer.  OS C is 2 TB SSD with 1.32 TB Free, D is my 8 TB Data Drive with 3.62 TB Free.  I consistently need to move data out of my computer to external HD to have free space over 3.75 TB.  So I re-installed my Zoom 2 weeks ago.

Then the real problems start.  I cannot see presenter's slides or maps while other attendees can!  I checked “View”, the Side-by-side with Speaker or Side-by-side with Gallery (sorry since I’m no longer able to see them, the names are from my memory) are no longer there.  I checked my settings many times.  Under “Share Screen” I have “Side-by-side mode” checked and “Focus mode” on.

I turned the “Focus mode” to off, I didn’t see any difference.

I went through many Chat Zoom Supports without any help.  The bot cannot understand my problems.  The bot picked up one word from my questions and provided not remotely relevant solutions.  It totally wasted a few hours of my time in several days.

My husband has a paid Zoom account.  He tried to help me without success. We set up several Zoom test meetings, he was at his computer and I was at my Dell.  Then, he logged in his Zoom account on my Dell and I logged in my Zoom at my HP computer, I still cannot see the slides.  At this stage when I clicked on my Zoom photos, I still could see the “Settings”

I did more researches and test the Zoom by changing different settings.  For 2 hours now, when I clicked on my Zoom photo, it only shows my name, email, “Plans and Billing” and “Sign Out”.  Thus I could not click the” Statistics” to send report.

The more I tried to solve the problems, the worse they got.

I appreciate if you know the solutions or someone from Zoom can remotely visit my computer to solve this problem.

Happy Thanksgiving! 

(PS: I was/we were so focused on the Zoom problems that I didn’t realize that today is the Thanksgiving, thus we don’t have turkey for the family today).

Hi there, until the other day I was able to make a Zoom meeting booking, click okay and then it would automatically launch an email in Outlook for me to complete which included the access details of the booking. This worked perfectly. Now it seems to only book the meeting and doesn't launch the email. I don't know why. Please help. I would rather write the email in Outlook with all the text facilities than write it in the little box in the Zoom booking dialog box. Also, it means I have a record in Outlook that the booking has gone out.

Many thanks!

When I go to my recordings, I see all of them but instead of my invite title, it says "Google Calendar Meeting (not synced) ". This is related to the add-on to Google Workspace between Zoom and Google, I have it installed and running and it is administered by my IT team. Is there any trick or recommendation you can provide? 

I'm running online singing lessons using a Macbook Air, and always have original sound for musicians enabled so that my voice doesn't cut out and I can play the piano at the same time. Of late - the last month or so - I find my students are complaining they can't hear me. I'm too quiet. I've tried increasing the microphone input, but it's on its max. The automatic adjustment doesn't work either. Am I missing a new setting somewhere? 

Olá Comunidade.
Ao AGENDAR reuniões no Zoom, não aparece mais o convite/invite para copiar e encaminhar aos contatos. É necessário abrir a aba calendário, localizar o agendamento e ir nos 3 pontos e copiar. Antes de gerar a reunião já aparecia o convite em pop-up na tela para ser copiado.

Como corrigido?

Detalhes:
Versão 6.3.6 (56144) em Dispositivo Windows 10
Já reinstalei e tentei em conta licenciada quanto gratuita e diferentes dispositivos, mesmo erro.

Hi, I'm experiencing an audio issue when using Zoom or similar platforms like Google Meet and Skype. Whenever I connect my headphones, the sound becomes distorted, over-amplified, or extremely low. What's odd is that this only happens when I open these apps; the audio works perfectly fine when listening to music or watching videos on other platforms.

I've already tried checking the audio settings in Zoom and on my operating system, updated my audio drivers, and even reinstalled Zoom, but the issue persists. Has anyone faced a similar problem or knows how to fix it? I’d really appreciate any suggestions!

This has happened on 2 separate occasions. I have a room setup with separate mixer and mics, audio interface etc.  video camera and playback devices through a video switcher and sound reinforcement in the room. Everything sounds great except twice, the outgoing audio has become distorted to the zoom participants. The audio signal path is clean from mic to audio interface. Since I don't monitor the actual zoom audio, I never know this is happening until people start complaining that it is distorted.  To remedy the problem, I have to leave the meeting and rejoin.