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  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

lots of problems with new features updated

the first problem is a difficulty of using a keyboard on iPad. Every time I want to type, the line for typing disappears in a second and then I have to tap many times and when I type, it suddenly disappears.next one I can remove the participants as I... Show more

the first problem is a difficulty of using a keyboard on iPad. Every time I want to type, the line for typing disappears in a second and then I have to tap many times and when I type, it suddenly disappears.

next one I can remove the participants as I could with the previous version.

I have to tap on the screen to see the tool bar, that is also annoying.

And then when I want to see the participants, the screen is covered with the big box. 

 


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Audio issues

I have just updated my DM3 to version 2.0 and planning to use it as my audio input for Zoom in order to live stream a conference. I have connected the DM3 to my Mac via USB and it sees the input no problem. I have updated the USB driver on my Mac als... Show more

I have just updated my DM3 to version 2.0 and planning to use it as my audio input for Zoom in order to live stream a conference.


I have connected the DM3 to my Mac via USB and it sees the input no problem. I have updated the USB driver on my Mac also. The issue is on Zoom, [ I have an iPad playing music into the DM3 ] The audio sounds super distorted and quiet and you can't make out a single word of the music. Anyone had a similar issue or know of a fix?


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How do I stop Zoom from auto-downloading the installer?

How do I stop automatically downloading a desktop client(exe) when I join Zoom meeting on a browser?I have never installed Zoom desktop client and do not want to download it.However, when I join Zoom meeting on a browser which is invited, Zoom deskto... Show more

How do I stop automatically downloading a desktop client(exe) when I join Zoom meeting on a browser?
I have never installed Zoom desktop client and do not want to download it.
However, when I join Zoom meeting on a browser which is invited, Zoom desktop client is downloaded everytime.
Is it possible to stop downloading it automatically?
If possible, could you tell me the way to do that?
Thank you.


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Resolved! problems updating to newest version- my host key and personal mtg ID are not recognized?

Hi Zoom community: I must have an old version of zoom. I recently had two meetings in which an error message popped up saying that I needed to update, but could still join the meeting using my browser. (I am using a windows laptop) I did that, and ul... Show more

Hi Zoom community:

 

I must have an old version of zoom.   I recently had two meetings in which an error message popped up saying that I needed to update, but could still join the meeting using my browser.    (I am using a windows laptop)

 

I did that, and ultimately my two zoom meetings (personal acct) were successful. 

 

I am now trying to update to the newest version and am running into roadblocks.  

 

The chatbox showed me where to go in settings, to check for updates.  But my list of options under settings looks different than what the chatbox described should be there. 

 

I called customer service.  I entered my personal mtg ID and my host key, as instructed.    However, I was told by their robot voice that there is no record of my account.  How can that be if I am indeed logged on and conducted two zoom meetings?!

 

Any ideas on how to update my apparently old version to the newest one?   

 

Thank you! 


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Outlook Zoom Plugin resets text while sending

I've made a 7 second video about this problem:https://youtu.be/onIF4rNvJGc Recently , when generating a zoom outlook calender mail, every time I input text and send it, the text gets reset completely. That way, every calender mail is unpersonalized a... Show more

I've made a 7 second video about this problem:

https://youtu.be/onIF4rNvJGc

 

Recently , when generating a zoom outlook calender mail, every time I input text and send it, the text gets reset completely. That way, every calender mail is unpersonalized and I have to resend the mail again.

Is this issue known? Do you have any ideas what I can do to prevent that?


Thank you very much in advance!


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Black screen when sharing all Edge pages but not Chrome

When I try to share a page on my screen from Microsoft Edge the other parties only see a black screen and my curser. However, If I try to share the same pages on Chrome there isn't a problem. I've updated Edge and Zoom to the latest versions but cont... Show more

When I try to share a page on my screen from Microsoft Edge the other parties only see a black screen and my curser. However, If I try to share the same pages on Chrome there isn't a problem.  I've updated Edge and Zoom to the latest versions but continue to have the same problem. 

 

 


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Setting up a Zoom with Taiwanese members

Hello, I am trying to set up a Zoom meeting in the US, with Taiwanese participants working at a public university in Taiwan. I noticed Taiwan did not appear in the drop down menu for country call in codes, and I wanted to make sure that the site work... Show more

Hello, I am trying to set up a Zoom meeting in the US, with Taiwanese participants working at a public university in Taiwan. I noticed Taiwan did not appear in the drop down menu for country call in codes, and I wanted to make sure that the site worked for Taiwanese public employees. I've seen conflicting reports about whether Zoom is allowed for Taiwanese government work, and whether universities would apply. 

Thank you very much.

-phantasm89 


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Resolved! How to access recording, not on my account I joined a meeting- it offered me opportunity to record

I recorded it, she thought it would be emailed to me and it has not been.  Is there any way I can access this? 

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Zoom Workplace

Has anyone had any luck getting out of Zoom Work Place.  It is horrible and I cannot seem to contact Zoom without paying higher prices.  Maybe this is what they want... us to cancel.

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ZOOM issues with Windows 11

I found that my ZOOM was crashing and freezing up my new computer resulting in a frozen, pixelated screen. I had to reboot to get back to the meeting I was hosting. I took my computer to tech support and did a factory reset on a brand-new machine. Af... Show more

I found that my ZOOM was crashing and freezing up my new computer resulting in a frozen, pixelated screen. I had to reboot to get back to the meeting I was hosting. 

I took my computer to tech support and did a factory reset on a brand-new machine. After the reset, I downloaded ZOOM again and the issue returned. Tech support contacted hp and installed a new motherboard under warranty. The issue returned. Time for me to do some troubleshooting for myself.  Here is what I found out:

The download from ZOOM is not compatible with Windows 11. If you download to a Windows 11 platform, you must complete an immediate update in order to use ZOOM. That might have been nice to know before being without the use of my computer for three weeks, and an unnecessary warranty claim!


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