Effective today, May 2, 2022, new limits are in effect for 1:1 meetings in Zoom Basic/Free accounts.

 Zoom has announced that the time limit for 1:1 meetings in Basic/Free accounts will be set to 40 minutes, the same limit that has been in effect for larger meetings in these accounts. See this Zoom Support article under the May 2, 2022 release notes “Changes to existing features “ section for details.  The relevant text there reads:

More information is also available in this Zoom Support article “Free account meeting duration changes”. 

Please  keep in mind that the volunteers in the Zoom Community don’t make these changes and don’t have information beyond what is already available to the public. This post is for your education, and we’re generally unable to answer many of your related questions, many of  which been discussed or  answered in other Zoom Community discussions.

See this post. 

I noticed on my last Zoom meeting that my name displayed as my husbands (despite being a personal account). Upon checking my profile, it shows linked accounts: Facebook, work email. We previously owned a business together and I figure that's where the issue lies. I'm not able to figure out how to unlink the work email (which we also no longer have access to as we sold the business).

Can you please assist me?

I am the host of a recurring meeting. There is no dial-in number showing on the invite. I don't recall whether this option was offered when I first set up the meeting. Do we have this option for the basic Workplace (free) plan? If so, where can I find the dial-in number participants could use? Thank you!

Using a Mac mini M1. I have a ton of recordings both the video and audio files and somewhere a few months ago the Mac stopped playing the audio. QuickTime Player opens, the audio file progress bar moves, but no audio plays. It's as if the track is blank. If I open the audio in VLC or another player app, it works fine. So it seems that Quicktime has forgotten the codec? I don't get it. Any thoughts?

A few weeks ago I started getting “Your internet connection is unstable” messages during meetings, and it was true – I froze momentarily for others and they froze for me.

So I called the cable company and a tech support rep said he saw the problem, could fix it remotely, and did. Only it happened again. So I called again and the rep said I needed to replace my modem. So I did and it happened again. So I called again and they sent someone out, who said the coax cable had degraded and he replaced it. And it happened again.

So I made a fourth service request and the guy replaced the new modem with a newer modem. And it happened again.

I’m at my wit’s end; at this point, I can’t believe the problem is the cable connection. But what else could it be?

I use Windows 11 with a new Dell laptop and a single wired connection to the net; I always reboot my laptop, modem and router (though the latter doesn’t play a role) before each Zoom session; I’m always Host or Co-Host and sometimes use ScreenShare but sometimes don’t and always have the problem, whether I’m using audio/video or not; the problem usually lasts just a few seconds (but is very disruptive); I don’t use high resolution; I update Zoom weekly; Speedtest – DL 370, UL 23, Ping 12/27/9.

Hi all, I need quick help PLEASE. I have a Workshop in less than an hour, but I cannot share the screen. The laptop works with Linux Ubuntu. When I try to share it, it says, that I need to install to things (I have no idea how to do this) or switch to x11 display server. I dont know how to do this either. I  also dont know how to install Zoom new, if that would be a good idea, because with Linux its always so complicated. If you can help I really would apreciate it... Anna