I need to remove virtual background from zoom meeting I tried from more and choose none but its not

[DrNadine]

I try to remove virtual background from zoom meeting.  From more and choose none but its not working 

[lexiborol]

Hi DrNadine,
If your virtual background is not turning off after selecting “None,” try these steps:

• Open Zoom Settings and go to Background & Effects
• Ensure that “I have a green screen” is unchecked
• Restart your Zoom app and try again
• If the issue persists, update your Zoom to the latest version

[Eliot]

hi @DrNadine,

please user instructions in this support article.

Enabling or disabling virtual backgrounds

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot

[MGSR]

Hi @DrNadine!

Did you see the previous responses?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

[Frank_TB]

Hello,

If none is selected in the Zoom background and effects menu it's very possible that the virtual background is coming from your operating system or some other program.

Regards

If my reply helped, don't forget to click the accept as solution button!

[mLinco]

I believe this is my issue, but I need instructions to fix the problem. Where can I find/delete the image that i uploaded as a background image. When I select NONE in virtual images, the image is still there. HELP

[MGSR · Accepted solution]

Hello @mLinco! If you're using macOS, it's possible that the background was uploaded directly to your computer instead of through Zoom. Once the meeting starts, a green video icon will appear in the top-right corner of your Mac's menu bar. Click the icon and uncheck 'Background' to remove the virtual background.

[mLinco]

This worked!! Thank you!

[MGSR]

Thank you for sharing that it worked for you! On your behalf, I’ll mark this as a solution. For other users with different operating systems, kindly let us know which OS you are using, as well as the specifications of your device. Your input will help us provide more tailored assistance.