Hello, 

This is regarding break out rooms and interpreter feature. On the user side from staff at our company, running these features are easy. However, we struggle on the participant side as we have clients that are not tech savvy. Is there a way to move our clients into the interpreter channel without them having to do anything on their end? Same with break out room, have them transfer automatically back and forth without them having to do anything on their end? It would be great if the host or co-hosts can move participants without action required on their end. 

I have a paid account.  I make my assistant the host.  I do understand that she cannot make herself a host but I have to sign in to make her the host every time.  Is this correct that I have to initiate the hosting? Even though she sets up all my meetings for me and runs them?

Also, I have members who are either deaf or hard of hearing, and in settings, I say I need captions.  When the meeting starts I click on enable transcription but then when I get the recording, there is no transcription and no captions for these folks. We SEE the captions while on the meeting but nothing on the recording. My assistant has tried this, I have tried this.  What do I have to do to get captions on these meetings for them? 

My speakers and earphones work well on all my apps (chrome, discord, video games). But zoom cannot seem to detect my speakers OR earphones. I have trying to look for solutions but none of them work (not even the "same as system solution) and it's so difficult to contact zoom and get direct support that isnt from a bot.

I recently held a meeting and try to record the meeting locally.  After the meeting it tried converting the meeting but it kept getting stuck.  SO I exited out to try and restart the process again but now can't find the recoding anywhere.  Please help.

Thanks,