cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Issue with background

pluehing
Newcomer
Newcomer

My greenscreen is showing in my background picture periodically.  How do I fix this?

1 REPLY 1

colegs
Community Champion | Employee
Community Champion | Employee

Pluehing,

 

Can you please confirm that you have checked the 'I have a green screen' checkbox at the bottom of the Background & Filters settings?  This should allow for a crisper replacement of the background since it knows what to look for.

 

If this resolves your problem, please click on 'Accept as Solution' below.

 

Thanks.