Hi everybody!

I have zoom pro with two licenses (thus Zoom charges me twice as much). Even so, I'm seeing that I have the same cloud space to be used by the two licensed users. Is this correct? Or each user should have its own cloud space?

I would thank a lot if somebody could clarify this. If both users share the same cloud space, then it is more convenient for me to open a brand new pro account (with its own cloud space) than to have one account with two licensed users.

I have been hosting and recording various Toastmasters club meetings. However, due to the costs involved, we have been sharing accounts and have moved several times from the said accounts. Now that we need records of the past meetings, I went back to the accounts, which are now basic, and could not retrieve the recordings. Please help as I have used three different accounts in the past year. 

I have seen a few different questions posted with this same issue, but unfortunately the answers for them were all related to different things like missing params, not the meeting number, which is unfortunate because it makes solving this challenging when the error is not the real error.

I am trying to set up joining an embedded meeting in a website.  But I can't get the configuration dialed in and keep getting told "wrong meeting number".

The signature I am getting back is this: YXQwLUlxM2dSLXVSNEFzSG00clVGZy51bmRlZmluZWQuMTYzNjQwMDcwMDk2Ni51bmRlZmluZWQudDMwMFYzenZtbGZNdmFoYmV0bzJqMW5Sc2NUbXZlYW5FejJtL2RKSzdLTT0=

I am getting that by following the documentation here: https://marketplace.zoom.us/docs/sdk/native-sdks/web/signature

At this point I am just not sure what is out of line with this.  As far as I can tell I am including all the required information as is laid out here: https://marketplace.zoom.us/docs/sdk/native-sdks/web/component-view/webinars

any help would be greatly appreciated.

Thanks!

Hi! I need help.

I created a series of reoccurring meetings with meetings once a week and it included a registration form. 

One week needed to be off so I deleted one in between, but later the organizers changed the number of meetings so I had to allocate a meeting again in that week off. 

The thing is that I added a meeting into the series but doesn't allow me to put it in the right time frame since it says that it clashes with another meeting in the series, even though the past meeting doesn't exist anymore!

I can´t even recover the deleted meeting since it has been more than a week since I delete it. 

Is there any way to get the meeting in the right time slot? I can only allocate it a hour before or later

*PD: I can't make a new meeting since it has people registrated 

Hello,
we are having issue in zoom iOS sdk initialization when we set language as arabic. It is working totally fine for English language.

Error it gives:- 

*** Terminating app due to uncaught exception 'NSRangeException', reason: '*** -[__NSArrayM objectAtIndex:]: index 0 beyond bounds for empty array'

*** First throw call stack:

on line:- 

( let sdkInitializedSuccessfully = MobileRTC.shared().initialize(context))

Here is initialization:- 

let context = MobileRTCSDKInitContext()

context.domain = "zoom.us"

context.enableLog = true

let sdkInitializedSuccessfully = MobileRTC.shared().initialize(context)

Can anyone help us with that?

Hi,

I'm using cloud recording of the 4 hour session for the first time. I know it may take twice longer as the session, however I'd like to know whether my laptop must be on all the time during the recording process or I can put it in a sleep mode.

Thank you in advance!