cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom pro with several licensed users and just one cloud space?

Rodrigo24
Newcomer
Newcomer

Hi everybody!

I have zoom pro with two licenses (thus Zoom charges me twice as much). Even so, I'm seeing that I have the same cloud space to be used by the two licensed users. Is this correct? Or each user should have its own cloud space?

I would thank a lot if somebody could clarify this. If both users share the same cloud space, then it is more convenient for me to open a brand new pro account (with its own cloud space) than to have one account with two licensed users.

1 REPLY 1

Bort
Zoom Employee
Zoom Employee

The cloud storage space is shared by all users on an account, but generally users cannot access each other's cloud recordings directly.