Frozen Menu, Captions, Transcript, Chat; on-screen interactivity frozen/disabled?
Has anyone had issues since PC 32-bit/64-bit version 5.7.5 (and continuing) with the title issues??? When I'm a participant (or host/co-host) with Captions/Transcript enabled, my lower Menu bar freezes up sporadically. I'm especially aware of the issue when I see the captions frozen/stuck and/or Chat stops working. When I try to interact with the menu bar - I can't see any response from the app for mute/unmute, start video/stop video, or the ^ (up caret) to open up the sub-menus. My mouse shows on the screen, but I don't see the result of my clicks. This on-screen interactivity is frozen/disabled! If I try to go into chat and type, nothing show. People have told me they have tried to chat to me and they get a message that I'm no longer in the meeting, YET they still see me on screen with my camera! This is so confusing. I've tried the 32-bit and the 64-bit versions (PC), for 5.7.5, 5.7.6, and 5.7.7--and my interactivity, captions, and ability to even close/leave the Zoom are all frozen/inaccessible. The only way I've found is to start up the Windows Task Manager and force-close the Zoom app (usually there are 2 instances of it running!). Once it's closed, I can then restart and rejoin the meeting. It's a huge nuisance because I don't know when it will happen/if it will happen. And it's always at the most inopportune moments! Zoom and Community, HELP!!! Anyone else have this issue? Why is the whole app interactivity freezing yet I can still see others, hear others, and they can see/hear me? -Bob P.S. I'm running Windows 10 Home on a Lenovo Legion 5 gaming laptop, Intel i7, 2.60 GHz, 16GB RAM, 500GB SSD. I am using an old iPhone XS Max as my webcam, through the Reincubate Camo Studio Pro video-cam app (connected via USB A, 3.0). I've also get 2 extension screens for my laptop (USB A, 3.0) and a headset with boom mic connected via USB A, 3.0).
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