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Celebrate with us2022-01-10 09:37 AM
I just created a zoom account and created a meeting. Not realizing I need more than 40 min, I just purchased the basic plan for $ 14.99/month. My question is....Can I leave the original meeting or do I need to schedule a new one so I can have longer than 40 min in that meeting. Thanks.
2022-01-10 10:09 AM
Hello @dlkiel,
Changes to meeting licenses require you to start a new meetings. If you have a meeting progress the system recognizes that you were a free/basic user when the meeting started, and thus will have a time limit.
Now that you are a licenses Pro users, all future meetings you start will not have the 40 minute time limit.
If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.
Thanks!
2022-01-10 10:15 AM
Thank you.
2022-01-10 10:16 AM
No problem! Please accept as solution if this has answered your question fully.