Hi all, 

So at the office, there were 15+ employees that joined the same video group video meeting on the same LAN network, the same firewall, the same internet connection, and in the same building.  They all complained about the video freezing,  poor resolution, and low frames rate.  

The group video meeting was started using a free account. That will explain the low 640X360 Res and Frames rate based on this thread, https://community.zoom.com/t5/Meetings/Video-Resolutions/m-p/4370#M1840

The office internet is a dedicated 300/300 Mbps from a fiber ISP and has an oversized (NGFW) firewall that can handle  350K connections for 75 employees.  We ran 2nd test with 15 participants that join the same group meeting. The internet BW was not maxed out and the FW was not overloaded.  But, the participants are having the same freezing issue 

Does the free account has any more restrictions?  Such as, the Maximum number of zoom clients/Participants can join behind a single  NATed public ip address? 

Thanks

The Tired IT Tech.

When I connect to Zoom, my video is now presenting with random flashes of white and black lines flashing across it. This just started this week in Zoom calls. Other people in the call see it and find it distracting. I see that when I look at my feed as well. No other video feeds are showing those flashes, just my video feed. The flashes are only in my Zoom video feed, not on my monitors or other videos I am viewing. I do not get those flashing lines using this same camera in Google Meet or Skype. I am running Windows 11 on a Dell Precision 5560. 

I rebooted. Did not fix.
I power cycled. Did not fix.

I tried camera in a different USB port. Did not fix. 

I checked and I have all Windows updates.

I checked and my BIOS is updated.

I checked and I have current video drivers.

I checked and I have the newest version of Zoom 64 bit. 

In Zoom:

I tried Original Ratio on and off. Both have the issue.

I tried HD on and off. Both have the issue. 

I tried Enhance My Appearance on and off. Both have the issue.

Hi,

I have an MP4 Video that I am sharing through "advanced share".  The file is fine when I play it on my PC, but it sounds VERY muffled (like on an old AM radio) in Zoom.  I have found NOTHING that helps with this. I'll record this a bit later.

Thanks.  I need to present in 5 hours!

Does any one know if there are any issues with screensharing (freezing/black screen) when using Monterey Mac OS and leveraging a wired connection? I spend days finding the workaround for Big Sur (using TCP connection). I have to host several webinars a week and am the person who screenshares. I don't want the same horrors as happen with Big Sur.

Any experience of successfully screensharing with Monterey and wired connection (wireless no good for me).

Thanks.

Molti utenti dei meetig collegati alla mia organizzazione non riescono ad entrare con i dispositivi android, in quanto vengono indirizzati ad effettuare un aggiornamento sul Google Play store, aggiornamento che sullo store di Google non è presente.

ritengo che sia un grande problema.

tuttavia, ho verificato che il problema con il mio account pro non si presenta.

domanda come mai?

I have a Lenovo Ideapad 3 15AREAO5 and am running Windows 10 version 2OH2.

I have gone to settings and given permission for Zoom to use the integrated camera. It gets me in with video, however when I "stop video" and then try to resume video, Zoom gives me a message that the integrated camera is not recognized. In addition, the camera freezes almost every meeting. I have a feeling this is an issue particular to Lenovo. Any suggestions?

Over the past two days any Zoom Invite I send from the app to a gmail.com address is rejected by Google as spam.  I had the same problem sending a MsTeams invite.  Any suggestion - I can't schedule and important meeting because Google is not even sending the mail to spam.

I experienced the iPad when it was doing a Screen Broadcasting, usually a PDF with some live annotation in the App "GoodNotes 5", I got the above prompt in sudden and the Zoom App stop my shared screen without any notice. I was using a 1000mps Broadband actually and the WIFI router (with around 8 other mobile devices, but not in the same Zoom meeting). It was a super annoying experience that I had to share/broadcast the iPad screen again (many many times). Any solution please?!

I was hosting the meeting by using an iMac (Desktop) and the iPad is one of the participants of the meeting, I guess both devices were using same IP address.

Just wondering, as soon as I tick the box 'share screen to breakout rooms' all my sound sharing options disappear.  I have sound built into the Powerpoint I want to share with people in the main session and the breakout rooms.  Is there a way around this?