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My personal invite link was suddenly changed. I did not make any changes to my settings, but everytime I created new/schedule a meeting, new invite link is generated. I noticed that the invite link was shortened and it is based on my personal meeting ID. Do you guys have a new update? 

We have encountered an issue with our Zoom account where a license appears to be missing.

The problem started after adding a new user. The new user's email address is hosted through Google and so when they logged in, they did so by using the login with Google option.

After logging in, Zoom showed that their account status was basic, but on closer examination, the email address Zoom displayed after logging in was the alias for the account and hence the reason for the license coming up as basic.

Since the user had already begun setting up meetings under the account that used the email alias, I decided to specifically add a new user to our Zoom account using the alias address and then move the license over from the account using the primary email address.

This was done, and the welcome email was received. The trouble now is, when we go to log in to Zoom using Google, it no longer picks the alias and instead logs in with the primary email address. Logging in under this email address means that the previously scheduled meetings are no longer accessible. This account, under the primary email address, shows it is basic and not licensed.

When I look at my Zoom admin center, it shows that we have the correct number of licenses under billing, but under users, I don’t see the new account that uses the email alias, and I see one fewer licensed users that I have licenses. Trying to assign a license back to the account still using the primary email address results in the error “0 licenses available”.

What can I do to correct this issue while not losing the meetings that have already been arranged?

Any advice would be appreciated.

I will be recording a meeting with 2 speakers and a PowerPoint presentation. I am not in the 'live' meeting yet, but just testing how the recording with look. So I started a 'test' meeting. I started recording and shared my presentation. Then I stop sharing presentation when the 2 speakers will be talking so only they will be on screen. Again, I'm just testing right now. But when I stop sharing, my own profile icon is shown on the screen and shows up in recording. I don't want my profile icon to show on the screen during the actual meeting/recording. Is there a setting I need to change or will my profile icon not show up when the other speakers are present?

I've integrated and sync'd my google calendar with Zoom. Only invites that I create shows up on the desktop app. Invites that are created and sent by other members of my team are not syncing and showing up under Meetings > Today. Can anyone assist?

Hey,

I'm using Zoom for doing interviews. Since round about three weeks there is the following problem:

After my interview partner answered, my next question is (for a few seconds) very low.  After a few words the sound is normal again. But in fact it is very annoying.

What do I have to do? 🙂

Perhaps someone can help me further?

Thank you.