Could not connect with customer, while getting erronious messages
Yesterday I had a scheduled Zoom with a customer.
I received a message that the customer had joined the session, but I could not see the customer in zoom and the number of participants was 1 (me)
The customer could not get into the session and got the message that I was still in a previous session of which there was none. (Not for about a week..)
We decided to use whatsapp as a mean to videomeet, and had a good talk, however this felt completely unprofessional.
Can anybody explains what this is, what to do, how to prevent etc...?
regards, Bram
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