We have a client that has a H.323/SIP based video endpoint. They are trying to call into a zoom meeting. They are running into an issue with the Zoom host key not working. When they get to the zoom page, they put in the zoom key and get an invalid key error. The client is sure they are putting in the correct zoom key. Do you know if there is anything on the backend of the zoom that needs to be configured or changed?

Hi everyone,

We've a very strange issue with zoom when creating a meeting, then zoom opens the outlook meeting window, then the meeting ID is reversed! and also the link on the body is broken, our current workaround is to copy the invitation info from zoom and past it to the meeting window body area.

With the shift to home working and the use of Zoom and other video conferencing apps, sometimes the sound quality of a speaker is poor due to their room acoustics.  Issues might include reverberation and frequency reinforcement.  This is aside from the obvious echo and background noise issues which are already mitigates to an extent.

Reverberation is particularly an issue and can make speech indistinct - even with the best speakers and amplification.   Where a user already struggles with hearing, reverberation and booming frequencies in some users’ rooms can make speech very difficult to hear clearly.  At best it’s distracting.  At worst it’s unintelligible - especially when we have national accents added to the mix (I’m not expecting a solution for this).

I control my own sound quality with a quality microphone designed for near field voice applications.  But, I cannot control other participants’ choices.  Many are not aware of how they sound and only have access to poor microphones embedded in their devices.

I don’t know how feasible this is for Zoom or whether any plugins exist, but, I’ve been searching to see if there is a ‘reverb cancellation’ app.  I can’t seem to find one.

Does anyone have any ideas?

Hello,

Is there anyone who can help with this?! when i share my screen, and click 'optimize for video' the grey boxes appear. There is nothing i can do other than unclick the 'optimize video' box to stop this happening, however then the video doesn't play properly. i've searched and searched and can't find a solution!

Please help!!

I use Zoom to broadcast our church service and use a usb line out from our mixer as the audio and two HDMI inputs as the video. When I switch from one video source to the other the audio volume drops by about 50% for about 30-40 seconds and then returns to normal volume. This only happens through Zoom, the actual audio in the church is unaffected.

There is nothing obvious in the settings but I understand that this is outside of what Zoom was really intended for but has anyone had a similar experience or have any thoughts on how to fix this?

As a deaf individual - I have zero need for audio on my end. 

Two issues: 

1.  I wish there was a way to indicate in my profile that I do not need any requests to join audio EVER.  

Maybe add another line where I can click "never ask again"?  Thousands of deaf people use zoom and thousands of deaf people. have asked zoom to fix this annoying issue. 

2.  When I am spotlighted, I am asked EACH and EVERY time if I want to join audio or something.  This pops up on EVERYONE's video when they are spotlighted.  We have to lean in, click on "later" or something and do our thing.  Spotlighted again?  Same drill.  Any fixes? 

Thanks.  

I work as a professional captioner for many clients that use Zoom. For the past several weeks, I've noticed an issue with Zoom in which if the Show Subtitle option is turned on, the captions will sometimes disappear from the screen way too soon. Sometimes the caption only appears for a split second and immediately disappears, giving the viewers absolutely no reading time. This issue seems to occur more often towards the beginnings of meetings, when the presenter screens switch around a lot. I also have a theory that incoming chat messages may be causing the captions to blink off the screen.

Please fix this!