Hi,

I have an issue with the keyboard when screensharing. When I share my screen the other person can draw using the pencil but can't type text, it's as if their keyboard is locked (it even makes that sound) whereas I can annotate just fine. However the keyboard isn't really locked, they can use it to navigate between slides on a powerpoint for example.

The reverse is true : when the other person share their screen I'm unable to type text but can drap on it. The keyboard works in the chat and when using the whiteboard, I only get this issue when screen sharing.

Has anyone elle ever had this problem? I'm using Windows on my computer.

I have had an issue for several months that I am unable to resolve with any random helpdesk.

My video on laptop was working automatically in meetings that I hosted. That suddenly stopped working and I only have the gray screen with the 'x' in the video.

If I host a meeting on my phone it works fine. If I join a meeting someone else is hosting it works fine.

I have checked ALL of the settings recommended while on the laptop and there are no settings that should turn the video off.

I have tried uninstalling and reinstalling the app on my laptop multiple times with no resolve.

The video works fine in other apps and again when I host on my phone it works fine.

I am not sure what else to try or where else to get assistance. If I can't host a meeting and use my video on the laptop I will have to choose another type of meeting application.

This is extremely frustrating to pay for something that I can't use fully.

Any ideas?

Hi, 

I'd like to organize meetings where people I have in my encloses facebookgroup can join directly and outsiders first need to fill out the registrationform. Would that be a possibility and if so, how do I set this up? Right now, if I share the direct link, people still need to fill out the registrationform. 

Thanks, 
Kirsten

I have a new M1-based Mac Studio running macOS Monterey version 12.3.1, running Zoom version 5.10.1 (5839) which I just downloaded and installed again. When I go to Virtual Backgrounds, only the standard backgrounds appear and if I try to add a custom one, it doesn't get added. I went to Settings on Zoom in my web browser and double-checked that the Virtual Backgrounds feature is enabled (it was). Nothing changed in my setup other than upgrading my M1 Mac Mini to a Mac Studio (transferred all files from the Mini). Any other ideas?

Hi,  I am having audio issues with some of my zoom meetings.  The computers are not on mute and the meeting set up does not mute participants.  It happens to multiple users on the same meeting.  However, in other meetings with the same set up there is no issue?  I have deleted the meeting and set it up from scratch again but the same issue arises.  Has anyone had issues like this?  Any help greatly appreciated.  Thanks.