Hello everyone. my speakers are not working with Zoom, but when I plug in my headphones they work after I select headphones for audio options. It's not a problem on my end because the speakers work just fine with any other application. It seems like Zoom is stuck on headphones or something. I tried uninstalling/reinstalling, no dice. Microphone is fine. The permissions on Windows 11 is already a go. What else could it be??

I was trying to screen share a video and even when selecting share audio, I as the host could no longer hear the audio when wearing bluetooth headphones. On Mac I went to System Preferences>Sound>Output and switched that to my headphones which solved the issue. 

We're seeing some strange bahaviour that we need to explain to a client.

They have a webinar set up (though this applies to meetings as well) which runs over 2 days

In the example data it was running on the 24th and 25th January.

Their event is in the Singapore timezone.

They had test users join the webinar on the 24th

If they pull the attenance reports from the user interface they can see attendance on the 24th... See the line below where I've only removed the email address of the person in question....

However when we retrieve the attendance from the API using the 

report/webinars<webinarID>/participants endpoint

All the attendances are shown for the 25th January - The time's don't convert properly either - but the dates is the larger issue. Here's the JSON for the same participant....

"id": "EoTDLQSWRrSgozUYzJOOmA",
"user_id": "16780288",
"name": "Test User's name",
"user_email": "test users email address",
"join_time": "2022-01-25T07:41:35Z",
"leave_time": "2022-01-25T07:52:20Z",
"duration": 645,
"attentiveness_score": "",
"failover": false,
"customer_key": ""

As you 'll see not only is the date wrong - but the minutes in the time don't match. I've gone through all the participants in the report and compared to the API call results and this is happening for all of them.

Any ideas?

On a Mac, during a meeting, I use cmd-tab to switch between Zoom and other applications.  Upon switching back to Zoom, the meeting window does not automatically show.  Instead, I have to then click on "Window" in the menu at the top of the screen and select the meeting window.   Other applications that have multiple windows (e.g. Excel) switch you back to the same window you were viewing when you switched away.

Is there a way to make Zoom automatically display the meeting window when switching back to Zoom?

I have a brand new Mac OS 12.2.1 - I've downloaded and installed zoom.  When I try to open the app I get an error message that says "an error occurred while installing the selected updates".  There are not any selected updates and the only option is to click "install" - nothing happens.  I've uninstalled and reinstalled 4 times.  I continue to get the same loop.

I am recording a podcast on Zoom with each participant on a separate track. Whenever someone mutes, their track temporarily stops recording and the sync goes off. For example, If somebody mutes for 1 minute of a 30-minute call, their resulting audio track will be 29 minutes. 

Is there a way to get Zoom to record silence from muted participants? I would like to be able to sync tracks once at the beginning of the recording, and have them remain synchronized regardless of when people mute.  

I see that AdamH79 posted a similar question last year, but nobody found a solution. 

https://community.zoom.com/t5/Meetings/Podcast-recording-Mute-causing-edited-audio/m-p/23006