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L
Newcomer
Lindmanns
Newcomer
November 24, 2021
Question

Breakouts won't start

  • November 24, 2021
  • 2 replies
  • 4 views

Hi,

I recently hosted a meeting with 150 participants and created 45 breakout rooms for speed networking. Sorted everything, but when I clicked the "start sessions" button, nothing happened.

I use the latest version of Zoom client and had booked the Large Meeting option.

 

Any ideas?

Thx

      2 replies

      marieohno
      Employee
      marieohno
      Employee
      November 25, 2021

      Hi @Lindmanns ,

      Here is prerequisites for managing breakout rooms.

       

      • Breakout rooms enabled
      • Zoom desktop client, or web client
        • Windows: 3.5.31087.1102 or higher
        • macOS: 3.5.31087.1102 or higher
        • Linux: 2.0.81497.1116 or higher
        • Chrome: 2.4.943.510 or higher
      • Zoom Rooms
        • Windows: 5.8.0 (505) or higher
        • macOS: 5.8.0 (4055.0929) or higher
        • Appliances: 5.8.0 (293) or higher
        • iOS controller: 5.8.0 (110.0927) or higher
        • Android controller: 5.8.0 (898) or higher
      • Self-select breakout rooms:
        • Desktop client or mobile app: version 5.3.0 or higher.
        • ChromeOS: version 5.0.0 (4241.1207) or higher
      • Full co-host control over breakout rooms:
        • Desktop client for Windows, macOS, or Linux, version 5.4.6 or higher
          Note: Both host and co-host must be on version 5.4.6 or higher for this feature.
      • Share screen to all breakout rooms:
        • Desktop client for Windows, macOS, or Linux, version 5.7.0 or higher (hosts, co-hosts, and breakout room participants)

      https://support.zoom.us/hc/en-us/articles/206476313-Managing-Breakout-Rooms

       

      I hope you find this helpful.

      L
      Newcomer
      LindmannsAuthor
      Newcomer
      November 29, 2021

      I am aware of all prerequisites, hosting several meetings daily. It just did not work. The blue "start all sessions now" button did not react. A couple of days later, all went fine with the same room and same technical setting on my side. As I said, I am in contact with zoom support and will report here.

      Annette

      L
      Newcomer
      lsuhonen
      Newcomer
      November 29, 2021

      Have you found a solution to this?

       

      I have had the same issue since Wednesday last week. I have the same issue on two different accounts (both Edu accounts from different universities) and both my private computer and my work computer. I have updated the client and the issue is still the same.

      L
      Newcomer
      LindmannsAuthor
      Newcomer
      November 29, 2021

      No, not yet, I am still in discussion with Zoom support. Will share here, if they have an explanation.

        R
        Newcomer
        robfontan
        Newcomer
        June 16, 2022

        Hello Lindmanns. Did you have any satisfactory answer from Zoom? Last night I created 45 rooms of 7 members each but when I pressed the button to Start the rooms, it didn't work. My Zoom app is updated and breakout rooms are enabled in my account. Then I made another participant a host but he had the same problem. Thank you very much.

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